Joseph Kim

UX Research & Strategy Lead

New York City Metropolitan Area

About

Former public school educator turned user researcher with 6+ years of experience crafting and delivering B2C and B2B digital products. Knowledgeable in using quantitative and qualitative methodology within a design thinking approach to understand human behavior and gain actionable insights for the successful development of experience strategies. Passionate about bringing real people and their stories closer to decision-making.

Experience

  • Earnest (Remote)
    • Lead UX Researcher
      Feb 2026 - Present · 6 mos

    • Senior UX Researcher
      Jul 2024 - Feb 2026 · 1 yr 8 mos

  • Senior UX Researcher at Grafana Labs
    Mar 2022 - Aug 2023 · 1 yr 6 mos

  • Senior User Researcher at Alan
    Nov 2020 - Aug 2021 · 10 mos

  • User Experience Researcher at Google
    Feb 2019 - Oct 2020 · 1 yr 9 mos

    Google for Education

  • User Operations Associate at Quizlet, Inc.
    Sep 2017 - Jan 2019 · 1 yr 5 mos