Sydney, New South Wales, Australia
I'm a big believer in planetary health, nurturing creativity and chasing outsized impact. And I love channeling my energy into climate and agtech. My career has been non-linear by design. I've worked in Treasury at Westpac (without taking a finance or accounting unit) I joined Cecil Earth to bring data integrity to carbon projects (with no product experience) Now, I'm building community at Farmers2Founders and putting farmers at the centre of innovation. Three roles in three different industries, with no prior experience. I'm a fast learner. Outside of work, I'm still learning. I'm a serial hobbyist! My favourites include trail running, swimming, photography, salsa, creative writing and angel investing. Oh, and I also learnt how to code in 65 hours using HTML and CSS. You can check out my personal website here: https://www.josephinetay.com/
F2F is the largest agrifood pathway in Australia delivering multiple venture creation and accelerated adoption programs.
Cecil's 1st Product Manager / 7th Employee. Responsible for 1) Product Operations: Personally coordinated 100+ product releases with Design and Engineering teams, calculated weekly product metrics and led morning stand-up meetings to prioritise major features; 2) Customer Activations: established Pilot Onboarding and Activation strategies, applied learnings from Reforge Product, Earlywork Product Club and Folklore Growth Chapter to improve our customer conversion; 3) Product Design: used customer insights from in-person meetings and Fullstory to roll out end-to-end Prospects feature. Minor app improvements identified through QA testing and customer support; 4) Customer Success: Resolved 230+ Intercom requests, ran weekly check-in meetings with all customers in Australian time zone.