Greater Chicago Area
I have thirty plus years of experience in the healthcare business organization and knowledge of revenue cycle, and patient accounting and patient financial services, external vendors, along with organization leadership and excellent customer service, conflict resolution skills and attention to details and empathy for others. Looking to utilize my skills and education in a leadership challenging and growth focused role.
Research analysis and assessment, negotiates and payment reimbursement, complaint handling/resolution, Integrity-maintaining high ethical standards, Identifying trends, Investigate and resolve cinical/financial issues, charity care review for denials/approvals for financial assistance, self-pay collection, biller government payors, third-party follow-up, insurance verification, admitting and registration, insurance verification, work with external vendors follow-up.
Supervised ten representatives, coaching, training and motivating, identifying trends to get to resolution, cross-training, monitor account receivables, written performance reviews for evaluation, providing management with process improvement information , networking-building partnerships with clients, analyst debits and credits, complaint handling and resolution, keep track of employee's time, , self-pay collection.