Albuquerque, New Mexico, United States
Results-driven Semiconductor Yield & ETest Process Engineer with hands-on HVM experience at Intel — one of the world's most advanced semiconductor fabs. I bring deep parametric engineering expertise, strong data analytics capability, and a cross-functional mindset built across engineering, technology, and business leadership roles. At Intel, I worked at the intersection of Electrical Test (ETest), yield enhancement, and Statistical Process Control (SPC), supporting HVM sustaining and New Product Introduction (NPI). My impact included identifying process drift and excursion risks before they caused yield loss, driving RCA and 8D corrective actions, and building control strategies that translated manufacturing data into fab-floor decisions — partnering closely with process, equipment, and product engineering teams. My technical foundation: wafer-level parametric health monitoring • tool-to-tool and chamber-to-chamber delta analysis • inline-to-electrical data correlation • process change validation • qualification lot support. I also hold an MS in Computer Engineering (UNM) and an MBA — bridging technical depth with business thinking, and positioning me for both engineering execution and program/leadership roles. Targeting: Yield Engineering • ETest/Parametric Engineering • Process Control/SPC • Process Integration • Failure Analysis • Manufacturing Engineering • Product Engineering • FAE (equipment vendors) • Technical Program Management • Quality & Reliability Engineering Core strengths: ETest & parametric analysis • SPC & statistical methods • Yield enhancement & excursion response • RCA/8D/DMAIC • HVM & NPI manufacturing • Process qualification & baseline establishment • Tool-to-tool delta investigation • Cross-functional collaboration • Data-driven decision making • Python • JMP • UNIX/Linux
Embedded in Intel's HVM fab supporting Electrical Test (ETest), wafer-level yield analysis, parametric health monitoring, and Statistical Process Control (SPC) across production and qualification lots. Key Responsibilities & Accomplishments: • Owned wafer-level ETest parametric health monitoring, identifying process drift, tool excursions, and electrical anomalies before they escalated to yield loss events • Developed and maintained SPC control strategies including control chart design, limit-setting, and OCAP definition across multiple process modules • Led tool-to-tool (T2T) and chamber-to-chamber (C2C) delta investigations, correlating ETest data with inline metrology and process history to drive corrective actions • Performed multi-variate data correlation across electrical, inline, and historical manufacturing datasets to isolate yield-limiting mechanisms • Supported HVM sustaining: monitored baseline process performance, flagged deviations, and coordinated rapid excursion response to protect wafer delivery • Contributed to NPI: process change validation (ECO/PCO), baseline establishment, qualification lot support, and monitor strategy definition • Applied RCA/8D methodology to close systematic process issues, verify sustained recovery, and generate engineering documentation • Built ETest performance tracking infrastructure using JMP, Excel, and fab MES systems to produce dashboards, Pareto analyses, and trend reports • Executed wafer disposition and lot hold/release decisions based on data-driven analysis • Partnered cross-functionally with process, equipment, product engineers, and manufacturing technicians Tools: ETest systems • SPC software • JMP • Python • UNIX/Linux • SQL/MES • Wafer probe systems • Excel
Tier 1 & 2 technical support engineer for a state regulatory agency operating under strict data governance, compliance, and information security mandates. • Served as primary point of contact for all IT issues across 100+ staff — receiving, prioritizing, documenting, and resolving hardware, software, peripheral, and network incidents via enterprise ticketing system within SLA thresholds • Administered Active Directory user accounts, group policies, security permissions, and access controls — enforcing principle of least privilege and regulatory compliance standards across the organization • Managed Microsoft Office 365 environment: user provisioning, license management, email, SharePoint, and Teams administration for a distributed workforce • Managed AWS-hosted cloud application environments — user access, system configuration, and uptime monitoring for business-critical regulatory systems • Implemented cybersecurity controls including endpoint hardening, patch management, user access reviews, and data handling procedures for sensitive PII and healthcare licensing records under state privacy regulations • Applied structured diagnostic techniques to resolve hardware, software, and network issues including remote desktop support, VPN configuration, and network connectivity troubleshooting • Streamlined helpdesk workflows and documentation standards, improving first-call resolution rates and reducing average incident resolution time • Maintained asset inventory, software license compliance records, and IT audit documentation per state government IT governance requirements • Provided end-user training and onboarding for new staff on IT systems, security policies, and approved software platforms
Provided comprehensive IT support services for a 30,000+ user population across a major research university, supporting faculty, staff, and student computing environments. • Diagnosed and resolved hardware failures, software conflicts, network connectivity issues, and application errors across Windows, macOS, iOS, and Android platforms • Logged, tracked, and resolved incidents via enterprise ITSM ticketing system, maintaining accurate documentation and SLA compliance for all support requests • Performed software installation, configuration, and updates across a diverse endpoint fleet including desktops, laptops, and mobile devices • Executed network troubleshooting including VPN configuration, wireless connectivity diagnosis, DNS/DHCP resolution, and LAN/WAN connectivity issues • Supported Active Directory user account management: password resets, access provisioning, and account configuration within cloud identity platforms • Onboarded and mentored new IT support staff, delivering structured training on support tools, escalation procedures, and documentation standards • Developed troubleshooting runbooks for common incident categories, reducing resolution time and improving knowledge management across the support team • Performed hardware repairs, peripheral configuration, and equipment staging for new deployments and office relocations
Provided comprehensive IT support services for a 30,000+ user population across a major research university, supporting faculty, staff, and student computing environments. • Diagnosed and resolved hardware failures, software conflicts, network connectivity issues, and application errors across Windows, macOS, iOS, and Android platforms • Logged, tracked, and resolved incidents via enterprise ITSM ticketing system, maintaining accurate documentation and SLA compliance for all support requests • Performed software installation, configuration, and updates across a diverse endpoint fleet including desktops, laptops, and mobile devices • Executed network troubleshooting including VPN configuration, wireless connectivity diagnosis, DNS/DHCP resolution, and LAN/WAN connectivity issues • Supported Active Directory user account management: password resets, access provisioning, and account configuration within cloud identity platforms • Onboarded and mentored new IT support staff, delivering structured training on support tools, escalation procedures, and documentation standards • Developed troubleshooting runbooks for common incident categories, reducing resolution time and improving knowledge management across the support team • Performed hardware repairs, peripheral configuration, and equipment staging for new deployments and office relocations
Supported delivery of undergraduate engineering curriculum in the Electrical & Computer Engineering (ECE) department at a major research university. • Co-facilitated instruction in undergraduate ECE courses covering digital logic design, VHDL programming, computer architecture, hardware-software co-design, and embedded systems • Led laboratory sections and discussion sessions, guiding students through hardware design exercises, VHDL simulation, and circuit analysis problem sets • Held weekly office hours providing one-on-one technical mentoring on complex engineering concepts, debugging assistance, and project troubleshooting • Graded and assessed student projects, lab reports, exams, and programming assignments with emphasis on technical accuracy, analytical rigor, and problem-solving methodology • Maintained accurate gradebook records and course documentation in compliance with FERPA regulations and department academic integrity policies • Prepared supplementary instructional materials, answer keys, and worked examples to reinforce course content and support student comprehension • Collaborated with faculty instructors to align TA activities with course objectives, student learning outcomes, and assessment rubrics
Supported marketing, communications, and community engagement operations for a nonprofit housing organization serving the Greater Albuquerque area. • Designed and produced digital content across website, blog, and social media platforms (Facebook, LinkedIn, Instagram) — drove a 40% improvement in audience engagement through strategic content planning and SEO optimization • Managed website CMS platform, implementing content updates, metadata optimization, and user experience improvements to drive organic traffic growth • Monitored website and social media analytics using Google Analytics and platform-native tools, translating performance data into actionable content strategy recommendations • Supported preparation of quarterly board reports, compiling program metrics, impact data, and narrative summaries for executive and board-level stakeholders • Coordinated partnership communications with community organizations, government agencies, and housing advocacy groups • Applied SEO best practices to web content, improving search engine visibility and expanding the organization's digital reach within the local community
Directed board-level governance, strategic planning, regulatory compliance, and operational management at a microfinance bank regulated by the Central Bank of Nigeria (CBN). • Led institutional strategic planning cycles — setting organizational KPIs, performance targets, and operational priorities aligned with CBN regulatory requirements and shareholder expectations • Supported board committee functions: reviewing financial information, scrutinizing management proposals, and ensuring fiduciary accountability and ethical standards per CBN's Code of Corporate Governance for MFBs • Oversaw enterprise risk management framework — identifying, measuring, monitoring, and controlling operational, credit, liquidity, and compliance risks across all institutional activities • Ensured full compliance with CBN regulations including AML/CFT policies, Know Your Customer (KYC) procedures, whistleblowing policies, and semi-annual regulatory reporting obligations • Managed regulatory audit readiness — maintaining SOPs, compliance documentation, and audit trails to withstand CBN supervisory examination and external audit requirements • Directed cross-functional collaboration across Finance, IT, and Customer Service departments, translating board directives into operational execution • Monitored institutional KPIs and delivered data-driven performance reviews to board and shareholder stakeholders