Joseph Gerges

20+ into Business Growth | Sales, BD & Partnerships Expert🌟 | Product Innovator | BD Consultant | Driving Revenue & Empowering Sales teams | Idea Transformation💡| Boosting Entrepreneurs | Inventive and Dreamer

Doha, Qatar

About

I’ve spent two decades driving business growth 🚀 As a dynamic Sales Leader with more than 20 years of international experience, I specialize in forging robust relationships with C-suite executives, architecting business strategies, and leading cross-functional teams. My expertise in addressing critical problem areas and ensuring timely customer deliverables is rooted in a deep commitment to excellence and innovation. I excel in creating, developing, and transforming ideas into products while also devising strategies to boost revenues.💡 I'm passionate about assisting business entrepreneurs in elevating their revenues and preparing sales teams with the knowledge they require.🤝 🔹 Key Strengths: Tech-Savvy: I am proficient in a variety of hardware and software tools, spanning both mainstream and specialized applications. Sales Mastery: I have consistently demonstrated expertise in sales planning, negotiation, and achieving sales targets in fiercely competitive markets. Digital Outreach: I possess a thorough understanding of online campaigns and the utilization of social media for brand amplification. Cross-Cultural Expertise: I've collaborated seamlessly with multinational teams, valuing diverse cultures and work ethics. 🔹 Soft Skills: I am renowned for my robust interpersonal skills. I pride myself on being organized, dependable, and energetic. I'm a decisive individual recognized for my creativity and dedication, attributes that augment my passion and ambition. Throughout my career, I've been motivated by a singular vision: to integrate my skills, knowledge, and capabilities into strategies that drive organizational growth.

Experience

  • Key Account Manager – Banking, Corporate & Government (B2B & B2G) at Qatar Postal Services Company (Qatar Post) الشركة القطرية للخدمات البريدية
    Nov 2016 - Present · 9 yrs 8 mos

    • Orchestrated and closed mega business deals generating over a multi-million in revenue, by identifying and developing untapped opportunities within logistics and digital services. • Directed a multi-million dollar B2B portfolio, serving as the primary interface for high-profile banking, government, and mega private sector clients. • Secured and expanded alliances for e-Government Delivery, EMS, and E-Commerce Fulfilment, integrating seamlessly with client operations. • Played a pivotal role in Qatar Post’s modernisation, aligning service innovation with national digital transformation goals. • Consistently exceeded annual targets by cross-selling Freight Forwarding, Warehousing, and Digital Services, delivering tailored solutions that maximised client value. • Led high-stakes tenders from business plan drafting to contract execution, ensuring successful onboarding of new clients. • Partnered with senior leadership to conduct market surveys, uncovering opportunities in Hybrid Mail and Shipping Services. • Optimised CRM workflows and performance timelines, boosting client retention and resolving complex issues. • Pipeline Development: Transformed cold prospects into long-term strategic accounts through relationship-based selling.

  • Sales & Marketing Manager – Corporate & Government (B2B & B2G) at Vision International Certification Service
    Jan 2016 - Nov 2016 · 11 mos

    Key Achievements: • Consistent Growth: Achieved peak results and revenues every month, underscoring our commitment to excellence. • Customer-Centric Approach: Through understanding and catering to our customers' needs, we increased sales volume and fortified customer loyalty. • Operational Efficiency: Optimized internal processes, ensuring both cost efficiency and service quality. • Data-Driven Excellence: Leveraged performance analytics and data-driven decision-making to consistently enhance results and revenues. • Product Quality: Successfully delivered high-quality products, further strengthening our market position and customer trust. Company Overview: • Vision International Certification Service was founded with a commitment to offer affordable ISO certification solutions tailored to businesses of all scales - from small startups to large enterprises. Key Responsibilities: • Directed and managed the sales team, overseeing all related activities. • Inspired the team to meet or exceed sales targets. • Took charge of recruiting and onboarding new sales personnel. • Conducted sales training sessions, including practical role-playing exercises. • Oversaw sales administration ensuring timeliness and accuracy. • Defined and set sales targets along with key performance indicators. • Regularly reported on sales metrics and KPI achievements. • Engaged directly with clients and prospects, reinforcing sales pitches and building relationships. • Led cold-calling initiatives, driving service and product sales. • Diligently pursued leads and sales opportunities to ensure business growth. • Represented the company at various industry conferences and events.

  • Senior Sales & Marketing Executive & Business Development Officer (B2B & B2G) at MANTECH OFFICE SYSTEMS W.L.L.
    Oct 2013 - Jan 2016 · 2 yrs 4 mos

    Key Achievements: • Secured numerous pivotal projects across a variety of sectors, prominently in stadiums, universities, educational facilities, medical institutions, and security establishments. • Garnered substantial recognition for driving large-scale projects and establishing key partnerships. • Recognition: Received numerous accolades for top productivity. • Sales Excellence: Achieved the highest sales rates at both the individual and unit levels. • Revenue Generation: Consistently achieved substantial revenue milestones for the unit every quarter. Key Responsibilities: • Orchestrated meetings, crafted presentations, and pursued new business opportunities. Introduced and promoted new products to potential clients while expanding product offerings to existing clientele. • Supervised the design and distribution of marketing literature. • Delivered monthly sales updates to management, and presented detailed reports on calls, meetings, and prospective business deals. • Maintained and expanded the current prospective client database. • Initiated a dynamic sales strategy, encompassing cold calls, direct marketing, and industry event participation to forge relationships with key prospects. • Developed tailored digital marketing proposals grounded in a keen understanding of client needs. • Engaged with diverse sectors, including government offices, construction sites, and project consultants, fostering expansive growth. • Managed and followed up on all project tenders and quotations, ensuring timely and effective customer interactions. • Engaged with manufacturers to stay updated on new products and industry developments. Product Expertise: • Engaged with a broad range of high-quality European and American products, including but not limited to • Specialty Seating: Sports Seating, Soft Seating's • Partition & Ceiling Solutions: Demountable • Partitions, Foldable Partitions, Metal Ceilings Furniture & Storage Solutions, Wall & Floor Solutions: Rubber- Vinyl Flooring

  • Senior Manager of Sales & Marketing and Lead Inbound Tour Operator at Titus Tourism
    Jul 2012 - Jul 2013 · 1 yr 1 mo

    • Tour Package Development: Craft bespoke domestic and international tour packages by personally assessing destinations and pinpointing key attractions. • Client-Centered Design: Customize flexible travel packages aligned with individual client preferences in an evolving market. • Travel Documentation: Assist clients with passport and immigration requirements. • Travel Oversight: Ensure seamless travel experiences by monitoring arrangements, including accommodation and meals. • Customer Support: Address client inquiries and promptly resolve any travel-related concerns. • Partnership Management: Build and maintain relationships with key stakeholders like hotels, transport providers, and dining establishments. • Destination Expertise: Advise clients on essential amenities, attractions, and local businesses at each destination. • Administrative Tasks: Maintain comprehensive reports and records of travel activities. • Industry Engagement: Actively participate in tourism events, seminars, and exhibitions to stay updated and expand business networks.

  • Business Unit Manager at MetLife
    Sep 2010 - Jul 2012 · 1 yr 11 mos

    Key Achievements: • Recognition: Received numerous weekly accolades for top productivity. • Sales Excellence: Achieved the highest sales rates at both the individual and unit levels. • Revenue Generation: Consistently achieved substantial revenue milestones for the unit every quarter. Key Responsibilities: • Team Development & Management: Identified potential candidates, and recruited and retained qualified staff. Developed a team that significantly contributed to unit targets and overarching company goals. • Client Interaction: Interviewed prospective clients to gather financial data, understand their insurance needs and discuss any existing coverage. • Compliance & Product Knowledge: Ensured staff maintained the necessary insurance licenses. Kept the team updated on changes regarding insurance products and services. • Sales Strategy: Strengthened the sales team to achieve business goals. Actively involved in the sales process, provided advice for joint sales initiatives, and assisted sales agents with expertise. • Performance Analysis: Analyzed the profit & and loss of agents and projected sales to determine profitability based on operational records and reports. • Business Generation: Spearheaded efforts to generate new business, expand the sales force, and consistently achieve sales budgets. • Customer Service: Resolved customer complaints efficiently regarding sales and service. • Documentation & Reporting: Maintained insurance records and policies. Prepared and interpreted activity reports while ensuring the implementation of company policies, strategies, and procedures.