Madison, Mississippi, United States
evangelist for the world's most secure network
• Sole ISR for over one-hundred accounts spread over three teams: the historically highest grossing Enterprise account team, a SLED team with a highly diverse client-base, and an emerging markets account team • Responsible for daily sales support functions including product sourcing, deal registrations, quoting, processing and tracking orders, updating internal tools and databases, and handling transactional business • Managed sales funnels and QBR reports, maintained software, support, and service renewals for all manufacturers, conducted managed agreement audits and true-ups, and handled sales cycles for certain smaller accounts • Worked with sales engineers to build bills of materials and scope services • Consistently looked for ways to maximize profit by leveraging deal registrations, promotions, enterprise agreements, and upselling • Worked with customers, manufacturers, distributors, and across internal teams to respond to customer inquiries and problems as they arose • Worked directly with and possessed in-depth knowledge of processes and tools for industry leading manufacturers and distributors
• Mentored under company leaders and top salespeople to understand business objectives, client needs, and methods of success • Prospected and presented lists of qualified leads to sales management • Worked on Customer Experience team where I learned to prioritize and escalate problems properly to resolve issues efficiently and effectively • Gained valuable experience in the field assisting engineering staff with on-site customer deployments and implementations
Led a team of nine lifeguards at both the pool and lake; organizing schedules, conducting weekly team meetings and one-on-ones, overseeing regular safety trainings and briefings, and more.