West Nyack, New York, United States
Versatile business leader offering expertise in leading Information Technology, Financial Planning & Analysis, and Sales / Sales Operations teams: ✔︎ Results-driven, strategic-minded professional offering expertise in Salesforce.com platform technologies grounded in 20+ years of experience of design, implementation, and oversight. ✔︎ Experienced Financial Planning & Analysis executive with 25+ years experience leading teams across multiple industries and disciplines, including; resource allocation & budget management, financial & managerial reporting, business analytics, business process design & implementation, and incentive compensation practices. ✔︎ Assembled and led successful growth-stage Sales & Sales Operations organizations. Developed and executed strategies to maximize product and service sales which generated long-term revenue growth and ensured customer retention.
Leader of Enterprise Salesforce.com Center of Excellence. The Center of Excellence supports design, development, and administration of Salesforce.com platform based solutions across all lines of service of the American Red Cross. Divisional head of Information Technology for American Red Cross Training Services.
Responsible for budgeting & strategic business planning, financial / operational reporting & analysis, forecasting, and variable compensation management for the Training Services line of service of the American Red Cross
Optimizing business process, performance measurement, incentive compensation, and organizational design across all business units within the Training Services line of service within the American Red Cross.
Drive Information Technology strategy by design and implementation of global enterprise systems which support all company interactions with customers, prospective customers, and partners. Collaborate with business units to develop closed loop infrastructure that support end to end business processes across the enterprise, including Sales, Marketing, Customer Care, and Financial Operations. Design integrations with our e-commerce platform and underlying Data Warehouse and ERP systems to maximize internal resource efficiency and customer experience.
Develop and execute strategy for a Corporate Sales operation currently employing 95 staff members and generating $65 million in annual revenue. Formulate sales strategies and initiatives to generate revenue growth in targeted market segments. Institute business processes and allocate $10M budget to support rapid organizational growth. Draft policies governing quota setting, compensation, lead assignment and business referral programs. Design and facilitate sales representative and manager training on salesforce automation tools. Prepare sales activity and pipeline reports for executive management; prepare periodic sales presentations to CEO and Board of Directors.
P&L support of Interest Rate Derivative trading desk.