Greater Chicago Area
I am a client, people, and customer success manager with 15+ years of experience across higher education, EdTech, and client-facing roles, partnering with universities and clients to support onboarding, adoption, and retention initiatives that drive measurable growth. I value strong client relationships, team development, and data-driven strategy, and I focus on aligning institutional goals with execution that supports long-term sustainability and profitability.
Naylor Is a Dynamic, Industry-Leading Company Dedicated to Building Stronger Associations. Naylor helps build strong trade and professional associations by delivering a combination of member engagement and revenue-generating solutions. Our solutions span all major functional areas of an association. Our expertise and breadth of solutions is what makes Naylor different. We see opportunities others miss. Our unmatched insights, industry best practices and integrated solutions help associations succeed in ways they never imagined.
Founded in 1995, Solution Partners has grown to be recognized as a leading source of quality talent & outstanding service. We focus on providing skilled IT professionals and clients alike with exceptional results which sets the standard in the our industry by which other companies are compared.
Managed professional relationships with potential candidates through strategic communication and recruiting strategies geared towards specific prospects. Provide professional consultation to prospective candidates through planning and executing every aspect of the recruitment process (i.e., Interviewing, negotiating, scheduling, conducting information sessions) Evaluate applicants through the account management process of screening interviewers and providing performance test assessments to make a decision in regards to the progression of the candidate within the process. Review and analyze all documentation ensuring that the candidate meets compliance standards with adherence to laws and regulations governing recruitment. Developed professional front line relationships with both management and lower level employees to generate candidates through professional services, serving as a source for all departments regarding the candidate. Created coaching / development ideas for new employees and launched and implemented new initiatives to increase revenue within the organization.