Germany
• Creative and precise professional with result-oriented personality and cross-functional understanding • Experienced in consulting and project management up to executive level • Deep business knowledge of IT and digitalization, especially in ecommerce, logistics and supply chain domains • Prince2 and Agile (scrum.org) certified, degrees in Business, Economics and Media Research up to doctoral level • Worked across Europe and East Asia, fluent in multiple languages (en, de, cz, cn) • Always on the lookout for challenging projects to put my skills to work and deliver value
• Internal IT consulting and IT project governance at Group level • Supporting CIO and senior management team in strategic decision making
• Requirements engineering for supply chain and e-commerce solutions • Building expertise in chatbot/voicebot implementation (unstructured input handled by AI), robotic process automation (rules-based processing) and ERP-system integration
• Conducting research on consumer decision making, creativity and attention economics • Teaching and tutoring, providing individual guidance to students on narrative strategy, visual storytelling and aesthetics of time-based media
• Developing an on-line services program targeted at the worldwide customer community and building a network of institutional partners. • The program’s goal was to increase customer engagement by providing tailored consulting, education and support services. • Project/program management, business process design and optimization, business strategy, customer relationship management, organizational change management and communications.
Responsible for a global system integration project (Manhattan WMS - SAP) spanning Europe and Asia for one of DHL Supply Chain's global customers. Managed project budget, resources and schedule. Acted as the central contact point for all project communications with the customer at both global and country level.