Josef De Gennaro

Digital Transformation | Strategy | IT | Innovation & AI | Digital Employee Experience (DEX)

Lausanne Metropolitan Area

About

10+ years of experience in digital transformation, both in management consulting and in the industry. I specialize in bridging business requirements with digital capabilities to streamline processes, improve customer / employee experiences and optimize company operations. I am specialized in the areas of human resources (HR) and employee experience across different functional domains, with a proven track record of completed programs in various companies, in particular within the consumer goods industries. My approach is characterized by a strong focus on operational excellence and agile ways of working with a genuine passion for user-centric technology and innovation (AI, automation, etc.) that can create a wow-effect for the customer and the organization.

Experience

  • JTI (Japan Tobacco International) (Geneva, Switzerland)
    • Digital Employee Experience Manager
      Feb 2022 - Present · 4 yrs 6 mos

      - Oversee and improve digital experience for employees across the organization. - Drive digital strategy and jointly design digital ecosystems to ensure that technology solutions correspond to user needs and deliver the right experience. - Identify key solutions and support the implementation of new capabilities as part of a roadmap. - Enhance overall employee experience in favor of higher engagement and productivity. - Implement innovative technologies to support employee experience and company efficiency (artificial intelligence, automation). - Leverage Gen-AI technology to deliver use cases that improve digital experience and productivity.

    • Digital Excellence Manager
      Sep 2021 - Jan 2022 · 5 mos

      - Digital strategy for global functions to derive best technologies and capabilities to boost efficiency. - Digital transformation with solutions focused on operational excellence and agile ways of working. - Partner with global teams in the implementation of the defined digital & tech roadmap.

  • Accenture (6 yrs 10 mos)
    • Management Consulting Manager
      Dec 2020 - Sep 2021 · 10 mos

      Helped FMCG companies in their Digital, AI and HR/Workforce transformation, with strong focus on workforce assessment, functional and technical capability frameworks and enabling organization with Artificial Intelligence technologies to boost internal business HR and operational processes.

    • Management Consultant - Talent & Organization
      Jun 2017 - Nov 2020 · 3 yrs 6 mos

      Helped FMCG companies in their Digital, HR and Workforce transformations, focusing on capability building, learning and development programs, skills management and workforce assessment as well as technology and digital roadmap strategies.

    • Management Consulting Analyst - Talent & Organization
      Jun 2015 - May 2017 · 2 yrs

      Digital transformation projects and implementation of cloud technology for FMCG companies. Helped clients building performance management, talent and learning processes, leveraging digital solutions.

  • Mediamatics at Swisscom
    2006 - 2010 · 4 yrs

    4 years apprenticeship, including federal diploma and high-school degree. Apprenticeship focused on sales, marketing, HR and IT functional activities, including extensive contact with customers.