Mexico City, Mexico
Technology enthusiast and truly believer the always-changing IT world has the chance to make people happier. May sounds cheesy, but the way we can transform people's lives and the way enterprises interact with them makes the selling of technology a truly fun experience. +15 years on IT, but not specially tied with traditional approaches. Enjoying a lot to interact with the innovation from younger generations, and the wisdom from senior executive. I love to become a trusted advisor for my customers and peers, helping them to make the right decision for the project / challenge they are facing. Does that mean not to sell now? Doesn't matter for me. Long term relationships are based on trust, not in transactions. Specialties: eCommerce, Digital Marketing, Cloud Computing, Enterprise Architecture, CRM.
In addition to strategizing and support to key eCommerce businesses for Salesforce in the LATAM region (what is expected from a Distinguish SE), focus on develop and manage the regional team experts for Commerce Cloud.
Commerce Cloud advisor for customers and prospects in Latin America; strategy and go-to-market activities for regional market on eCommerce and Digital Experience.
Helping organizations in my region to select the right technological solution(s) for their digital initiatives, with emphasis on Digital Commerce.
Developer of Digital Commerce strategies for selected market segments in México and Latin America. Advisor and problem solver for troubled implementations in the region.
- During FY 2014, expand the top three retailers in Latin America; new wins in the retail space, travel/airline, painting/coating, supermarkets/groceries, apparel multibranding, and sports apparel industries. - Responsible for sales in North of Latin America (Mexico, Colombia, Venezuela, Central America, and Caribbean) for Oracle Commerce, the top solution portfolio for eCommerce and Customer Experience requirements. - Some achievements: Telecommunications (sold eCommerce project for regional cable company), Retail (sold experience management, usability, and eCommerce projects for two top players in Mexico and Colombia; unlimited license agreement for eCommerce project in key Mexican pharmaceutical company).
- Product Master for ATG / eCommerce, Master Data Management, and Data Quality (Oracle/Informatica) for Latin America Sales Consulting team; regional advisor for eCommerce and Customer Strategy (CX) for Spanish-speaking countries; development of technical resources for presales operations at Oracle México. - Some achievements: Telecommunications (support for selling the biggest unlimited license agreement in Latin America in a media and entertainment company), Retail (support for selling first deal in Latin America in the biggest Mexican specialist pharma distributor; selling the biggest MDM project in the top Mexican departmental retailer).
- Achieved winnings in Telecommunications, Retail, Finance, and Public Sector markets for fiscal year 2011 and 2012 for CRM and eCommerce product portfolio. - Fusion Applications Expert for Latin America and in the Global SWAT Team. Responsible for Fusion adoption in the region. Be recognized as the authority for specific Siebel modules and applicable industries in the region; act as liaison with Product Marketing, Architecture and Product Development groups for complex deal support; architecture expert for in-depth technical discussions to win CRM/MDM deals. Focus in the Mexican market. Continue helping in Latin America deals as trusted advisor; leverage business and consulting analysis for positioning Siebel CRM solution in complex deals for Public Sector and Telco opportunities; nurture and validate business and technical capabilities for new resources hired for the CRM team.