Antwerp Metropolitan Area
Active in the A.S.adventure store in Olen, Antwerp. Advised customers to help them choose the products that best match their needs. Shelfspace restocking and maintenance. Assisted store manager with stock management. Taking full responsibility for customer satisfaction.
Assumed full responsibility over the Watersport/Health and Discovery department (2 million euros TO, 3 FTE). Recruited, trained and managed the sales team. Trained the employees with training on flow. Elaborated and applied the business strategy for the Maamechelen watersport department: sell what, how, with whom and to whom? Maintained records related to sales. Recommended merchandise based on customer needs. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Managed stock, department and product ranges. Full responsibility for opening and closing of the store, safety of our employees and customers. Changed the national webpage (decathlon.be): banners on different pages, online and in-store related products on webpage. Created the Local Fanpage on Facebook for the store of Maasmechelen. End of 2013, fanbase 18000. Created national Fanpage on Facebook for the brand Kipsta: Footballfans, with Pieter Leurs. Created national Fanpage on Facebook for Hockey and Basketball (both Kipsta), with Sebastien Sondag and Jan Rens.
Active in the Decathlon store in Olen, Antwerp. Advised customers to help them choose the products that best match their needs. Shelfspace restocking and maintenance. Assisted department manager with stock management. Weekly inventories. During seasons, switched departments (surf in the summer, ski in the winter) Taking full responsibility for customer satisfaction. Became Local Facebook Manager for fanpage. Created many events and contests for online customers.