London, England, United Kingdom
I am a dynamic and results-driven professional with a rich blend of international experience and a proven track record of success in administrative management, operations, and public service. My career spans over two decades across Colombia and the UK, where I have honed my leadership, problem-solving, and strategic planning skills in both private and public sectors. Known for my adaptability and commitment to excellence, I thrive in multicultural environments and excel in managing teams, optimizing operations, and navigating complex challenges. My passion for continuous learning is evident in my diverse educational background, from a BA in Global Politics and International Relations to specialized training in public policy, state contracting, and environmental sustainability. I am a natural collaborator and relationship builder, recognized for fostering a positive and efficient work environment. My dedication to professional growth, coupled with a genuine curiosity for understanding global perspectives, makes me a valuable asset in roles that require leadership, innovation, and cross-cultural expertise.
Daily maintenance of financial records Negotiations with suppliers and payment processing Ensure correct and timely presentation of monthly accounts Ensure compliance with financial controls Help colleagues with travel reservations Perform translations of official documents and correspondence Coordinate logistical preparations for organized events Provide linguistic support to trainers and visitors who do not speak Spanish Perform secretarial duties for the regional director
Manages departmental budgets (e.g., capital, projects, supplies, operations). Ensures all waste is handled, packaged, stored and disposed of in accordance with government regulations, and appropriate documentation is maintained. Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products and equipment. Completes all human resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and/or staff engagement needs. Manages all KPI’s, SLA’s and quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed. Collaborates with the real state director to establish dashboard metrics to track operations and improvement initiatives. Promotes a culture of safety, hand hygiene, client experience, as well as employee engagement and retention. Coordinates scheduling and oversees subcontractors and vendors. Supervises and/or performs on-call emergency services when needed. Compose general and technical reports. Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training. Effectively employs computer programs and mobile devices evidenced by proper log ins, using applicable hardware or software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites. Takes a customer centred approach when addressing the needs of and interacting with clients, visitors, guests, team members and other workers