Bromley, England, United Kingdom
Skilled planning and programme management leader, with a diverse background and experience in programme portfolio management, business planning, change management, market and business development, analytics, strategic consulting and marketing, and demonstrated history of leading a Programme/ Portfolio Management Office (PMO). Strong stakeholder management skills, and highly effective at managing cross-functional projects. Skilled in Business Planning and Programme Management. Strong marketing professional graduated from Middlesex University Business School.
Global role responsible for supporting Scaled Agile transformation, and accountable for creating discipline and transparency for Global Consumer Tech and digital investments. In charge of designing and implementing a standardized, agile operating model through partnerships with Tech and Business Stakeholders. Defined and established new Global Consumer Services Group tech funding model. Provided thought leadership in the transformation of the Global Consumer Unit funding model for technologies, driving change management effort. Successfully transformed annual planning process, and moved away from funding initiatives to funding ‘Agile products’, with 90% of multimillion $350M annual technologies budget moving to new Agile operating model. This will help to drive efficiencies of approximately 30% annually.
Global role accountable for leading the annual planning process and monthly coordination of Technology budgets for Global Consumer Unit, helping drive a focused set of digital initiatives that enabled the consumer business in a transformational way. Managed global digital technology portfolio multi million dollar budget for Consumer business. Effectively managed and led annual planning process and prioritisation of initiatives, initiating and leading discussions with Senior Leadership and enabling collaborative partnerships that drove alignment across business lines. Established and evolved governance process - set up quarterly review meetings with senior stakeholders and portfolio category owners to allow visibility and governance across the portfolio, and managing risks and opportunities.
Client facing European role responsible for developing-to-market strategy -defined market segmentation, value proposition, pricing, and packaging. Lead the sales and delivery of multiple consultative Business Insights to Merchant clients across a wide variety of industries (hospitality, airline, luxury retail, train, retail), leveraging and monetizing American Express’ information assets.