Greater Barcelona Metropolitan Area
Develop, deploy, and document new projects for the different customers of the company Provide second level diagnostic support along with the System and Network Engineering Teams and the Service Desk. Captures site specific network, server, and end device documentation. Creates / updates work instructions for new tasks or as the steps for existing tasks are modified. Participate in global support incident manager rotation to support the various geographic syncreon plants and locations Follow & escalate syncreon processes and policies Provide onsite support for projects (launches, refreshes) Support Business Development & Project Management As required, manage and support business development quoting as it relates to Infrastructure, including providing solutions detail and pricing for review by functional IT managers Provide resources and individual support to project teams for critical syncreon projects
Extend complex and independent support in system operations, system administration and hardware support. Analyse design, modify and support computer systems and subsystems. Consult with client office on computer infrastructure needs to determine hardware and software purchases. Develop and execute Microsoft systems and technology solutions for clients. Install, execute and support systems software and hardware products. Extend primary support for Active Directory, MS Exchange, MS Sharepoint and systems. Troubleshoot issues and interact to discuss projects, technology solutions and respond to questions on systems and technologies. Coordinate with IT staff, study coordinators, managers, center staff and collaborators. Set up working collaborations and liaise with employees and external organizations. Initiate and execute software package implementation and project upgrade. Initiate and evaluate systems capabilities to support intelligence requirements. Develop and manage computer systems and application programs.
- Server and desktop maintenance - Design the net topology and its implementation - Full migration of all IT technologies from WinNT/Win98 to Win2003/WinXP - Firewall and proxy security - Database Maintenance - VPN and RDP Services adminitrator - Linux (Mandriva), Windows (NT, 2000, 2003, 98, XP). VMWare Administrator - Liasion with providers, users and clients on IT issues
- Computer Support (DOS, windows, UNIX) - CNC programmer and machinist - AlphaCAM / MasterCAM Dessigner and Trainer