Valdosta, Georgia, United States
Result-driven Director of Systems Operations with extensive experience in strategic planning, business operations, and performance improvement within industrial and retail sectors. Proven leader with a strong record of driving efficiency, reducing costs, and spearheading critical initiatives, including securing major contracts and establishing new departments. Adept at leveraging analytics and cross-functional collaboration to optimize operations, deploy strategy, and achieve significant business growth.
• Orchestrated business operations across three locations, enhancing efficiency and productivity. • Developed and implemented new Standard Operating Procedures (SOPs) to reduce logistics bloat. • Established the Customer Service Representative (CSR) department, focusing on exceptional service delivery. • Managed daily operations with a commitment to continuous performance improvement, achieving measurable operational gains.
Manage operations, marketing, and advertising of two Ecommerce sites