Australia
I help entrepreneurs and small businesses grow from 6 to 8 figures by building the systems that scale them. As you grow, the cracks start to show: 1. Leads are coming in, but there’s no clear sales process → Opportunities get missed, follow-ups are inconsistent, and revenue becomes unpredictable 2. Work is managed across too many tools (or none at all) → Teams rely on memory, messages, and spreadsheets instead of structured workflows 3. Client onboarding feels messy and inconsistent → First impressions drop, communication is scattered, and clients feel the friction 4. Teams are buried in admin instead of doing meaningful work → Time is wasted on manual tasks, updates, and chasing information 5. No visibility across the business → Founders can’t see what’s working, what’s stuck, or where to focus 6. Tools are disconnected → Data is duplicated, processes break, and everything requires manual effort That's where I come in. I build the operational backbone behind scalable growth; connecting sales, delivery, and client experience into one seamless system. Using tools like HubSpot, Asana, Moxo, and Zapier, I design workflows that reduce friction, automate manual processes, and create visibility across the business. Backed by deep experience in Microsoft 365 and Google Workspace administration, I ensure systems are not just connected, but structured, secure, and scalable. Supported by structured knowledge systems and scalable e-learning, this is how businesses grow without breaking. The result: ✔ Clear visibility across the business ✔ Faster delivery and reduced manual work ✔ Consistent, high-quality client experiences ✔ Teams that spend less time on admin and more time on impact
Key Focus Areas: -> Implemented HubSpot CRM systems to improve pipeline visibility and sales tracking ->Designed Asana project workflows to streamline delivery and reduce admin -> Built automation systems using Zapier to connect sales, operations, and client platforms -> Developed client onboarding portals in Moxo to improve experience and communication -> Managed Microsoft 365 and Google Workspace environments for scalable internal operations -> Delivered e-learning systems using SCORM Cloud and Articulate 365 -> Built impact tracking and reporting systems, embedding data into program design, client communication, and continuous improvement -> Designed and implemented AI-enabled workflows and internal innovation systems, including rapid prototyping through YarnnUp’s Innovation Sprint Series. -> Delivered AI adoption training and established ethical guardrails for emerging technology across teams -> Co-developed client-facing frameworks and innovation programs, aligning delivery with measurable outcomes and cultural integrity -> Coordinated cross-functional operations across strategy, delivery, and growth teams, improving visibility and execution
Primal Feast is a recipe book application that helps users shop for and cook delicious foods that fit within their caloric and protein needs. As founder, I lead a team of employees to create and design an app that prioritises the Primal Feast vision. I socialise and attend networking events to bolster industry connections and I consistently conduct market research into current fitness trends and gather consumer feedback to strategize and apply contemporary marketing tactics to generate traction and provide value to potential users.