United States
Logistics industry professional with over 15 years of experience. In-depth experience includes freight brokerage services, fulfillment, warehousing, and operations coordination. Oversee growth objectives, employee training, performance management, compliance, and business development. Focus on strong teamwork to achieve customer satisfaction. I believe strongly in professional development, coaching, and collaboration to achieve objectives.
Manage carrier relationships with strategic partners to support customer growth initiatives. Devise marketing and recruiting campaigns to grow carrier network. Develop processes and coach team on pricing, negotiating, new technology, carrier vetting, and onboarding. Facilitate TMS and Parade implementation through data extraction, system configurations, and process creation.
TIA Certified Transportation Broker, coordinating freight between customers and carrier network. High level of attention to detail and multitasking. Strong focus on customer service and carrier relations through excellent communication. Negotiated and analyzed freight rates to maximize profits and offer competitive pricing to customers.