Joost Komen

Owner Nikitum LTD Hospitality Consultancy

Larnaca, Cyprus

About

Passionate and experienced award-winning hotelier with international experience on different continents at 5 stars level in both boutique and hotel chain as well as city and both beach and mountain resorts. Results driven, ambitious in planning, organizing and a team player in problem solving. A people's person in leading and coaching both team and individual to elevate potential. Strong in building and developing relations with different stakeholders. Self and team motivator who is culturally savvy. A creative thinker and great improviser, strong in handling and leading change. Solid financial background throughout hotel operations to identify potential revenue generation and cost saving opportunities. Specialties: Restaurant concepts Budgeting & profitability Revenue Management Sales & Marketing Hotel Fire & Life Safety Hotel Security

Experience

  • HotelBrain Group (Full-time · 2 yrs 8 mos)
    • Group Director Performance & Quality Assurance
      Feb 2026 - Present · 5 mos

      Responsible for developing, implementing and overseeing quality management systems and performance standards across our 110 hotels in Greece & Cyprus. Ensuring hotels meet the established standards compliance and quality benchmarks while driving continuous improvement to boost efficiency and customer satisfaction.

    • Chief Operating Officer - Hotelbrain Aegean S.A.
      Jan 2025 - Present · 1 yr 6 mos

      Responsible for the operation of 8 hotels with a total of 1,910 rooms, water parks, multitude of restaurants and bars as well as one of the largest conference centers in Greece - KICC

    • Director of Operations - HotelBrain Aegean S.A.
      Nov 2023 - Jan 2025 · 1 yr 3 mos

      Responsible for the hotel operations of 7 hotels with a total of 1,850 rooms on Kos Island for HotelBrain Group. https://hotelbrain.com/destinations/kos

  • General Manager at InterContinental Hotels Group
    May 2012 - Nov 2023 · 11 yrs 7 mos

  • Executive Assistant Manager at Crowne Plaza Amman
    Jul 2009 - May 2012 · 2 yrs 11 mos

    In charge of the day to day overall hotel operation working on maximizing revenues & profits, guest satisfaction, colleague's satisfaction and talent management

  • F&B Director in charge of hotel operation at Intercontinental hotels group
    Jul 2008 - Jun 2009 · 1 yr

  • Food & Beverage Director at InterContinental Mzaar Lebanon
    Oct 2004 - Jun 2008 · 3 yrs 9 mos