Joost Klerks

Senior Director, Global Account Management

Greater Munich Metropolitan Area

About

• International Sales and Strategic Global Account Executive in High Tech and Semiconductor Business Environment with over 30 years of proven excellent track record • Strong dedication to operational excellence in customer trust and intimacy in a complex international high tech customer business environment • Hands on with result oriented team work approach, friendly, open, adjustable and flexible mind-set • Multiple languages, all business fluent

Experience

  • Senior Director, Global Account Management at Exyte
    May 2022 - Present · 4 yrs 2 mos

  • Director of Sales Components Europe at EBARA Precision Machinery Europe GmbH
    2017 - 2022 · 5 yrs

    Overseeing all components sales and account management activities in territory • Almost tripled annual revenue in close to 5 years period. • Considerable increase of market share by gaining over 100 new accounts, both with semiconductor OEM’s as well as very large IC manufacturers, including successful market roll out of new products and services. • Rejuvenating and building stronger sales team by focusing on value selling. • Successfully migrated sales force mind set from simply ‘components selling’ to ‘solutions provider’, consequently increasing the margins. • Establish, retain and build positive customer relationships at all levels.

  • Vice President Global Sales at HighQ Factory
    2016 - 2017 · 1 yr

    • Deployment of an alternative, disruptive business model through partnering with a major CMP slurry supplier. • Kick-off a strategic partnership with a leading global supplier of filtration products. • Driving technology cooperation with a leading Chemical Mechanical Polishing (CMP) systems supplier. • Development and management of a world-wide sales and service distribution network. • In the first year successfully doubled annual system sales and service revenue.

  • Vice President Global Account Management at M+W Group
    2015 - 2016 · 1 yr

    • 8 months assignment • Design, implementation and continuous organizational development of a global account management system • Strengthening and development of existing customer relationships, consolidated on a global basis • Development, implementation and roll-out of new business development strategies

  • Strategic Global Account Director at Soitec
    2006 - 2015 · 9 yrs

    • In charge of all aspects of customer interface from its highest levels down, commercial relationship and leadership of the key account team in a matrix organization • Responsible for successful strategic business development up to $200m yearly revenue (Asia, Europe, US) • Negotiated and signed complex multiyear agreements at up to 100% market share with limited price erosion as well as achieving corporate financial goals. • Gained customer commitment in taking defined volumes following capacity extension at Soitec site. Managed these volume ramp ups at various customer sites, completed 100% of customer milestones while achieving corporate goals. • Developed turnaround plan and successful execution for NXP (formerly Philips), leading to a majority market share, including long term strategic programs; signed in a multiyear strategic agreement • Successfully influenced decisions at both foundries as well as fables to adopt future generation SOI technologies to be used in mobile computing • Achieved year over year improvement in customer satisfaction surveys up to 'strategic supplier' level • Proven Customer Trust, intensive strategic cooperation leading to total of 4 “Supplier of the Year’ awards