Jonny Hill

Principal Customer Success Manager | Product Champion at LinkedIn

London, England, United Kingdom

About

I am a seasoned Customer Success professional with experience building roll-out programs, planning for success with customers and supporting them as they reach their goals. I have always been fascinated by how technology continues to change the business landscape and passionate about leading customers through that journey.

Experience

  • LinkedIn (6 yrs 10 mos)
    • Principal Customer Success Manager
      Feb 2021 - Present · 5 yrs 5 mos

      Working with customers who think their amazing colleagues deserve equally amazing career development through LinkedIn Learning.

    • Senior Customer Success Manager
      Sep 2019 - Feb 2021 · 1 yr 6 mos

  • Dynamic Signal (London, United Kingdom)
    • Professional Services Consultant
      Jan 2019 - Aug 2019 · 8 mos

      Developing a robust process for EMEA customers to efficiently launch and grow their new employee advocacy and engagement programs.

    • Customer Success Manager
      Jun 2017 - Jan 2019 · 1 yr 8 mos

      End to end guidance for customers launching their first employee advocacy program, or those growing to see more value from employee engagement.

  • Customer Success Manager at Reevoo
    Dec 2014 - May 2017 · 2 yrs 6 mos

    Working with clients to ensure their customers have an opportunity to give honest, transparent feedback.

  • Hewlett-Packard (4 yrs 1 mo)
    • HP Software & Solutions, Enterprise Account Manager
      Nov 2011 - Nov 2014 · 3 yrs 1 mo

    • HP Servers, Storage & Networking, Enterprise Account Manager
      Nov 2010 - Nov 2011 · 1 yr 1 mo

  • Sales Consultant at ATLAS BUSINESS GROUP OF COMPANIES LIMITED
    Jun 2008 - Jul 2010 · 2 yrs 2 mos