Helsinki, Uusimaa, Finland
As an IT Business Manager at ALTEN Finland, I lead a professional services unit focused on software development, testing, and ongoing services like MES and EAI. My role encompasses business management, consultative sales, and operational leadership, with responsibilities including team growth, performance, and customer success. I manage end-to-end sales cycles, from client engagement and solution design to contract negotiation and delivery, leveraging local, nearshore, and offshore capabilities tailored to enterprise-level customers. Holding an MBA in Leading Business Transformation from Haaga-Helia University of Applied Sciences, I bring expertise in customer engagement, delivery to team leadership in professional services domain. I am driven by a commitment to collaborative leadership and process development, ensuring tailored solutions aligned with organizational goals. My current focus is on scaling operations and fostering impactful partnerships for sustainable growth and success.
I lead and scale a professional services unit delivering software development, testing, cloud, and ongoing services (MES & EAI). My role combines business management, consultative sales, and operational leadership, with full responsibility for team growth, performance, and customer success. I manage end-to-end sales cycles—from client engagement and solution design to contract negotiation and deal closure—primarily with enterprise-level customers. I oversee the delivery of work packages through local, nearshore, and offshore capabilities, tailored to each organization’s needs and delivery model preferences, whether fixed-price or time & material.
- Oversee the delivery of professional services for OEMs and Tier 1 companies. - Manage and expand the talent network on the platform. - Build and maintain strong client relationships, serving as the primary point of contact for active accounts. - Contribute to product development with a focus on operational efficiency and client needs.
Tactical staffing and WFM partner for Northern Europe and Benelux professional services cluster. Responsibilities includes short- and long-term workforce and headcount/capacity planning, forecasting, as well as operational project staffing and allocation management. Close collaboration with country delivery, sales, account management, subcontractors, talent acquisition and people leaders. Building effective strategies on utilizing subcontractor networks, nearshore and offshore capabilities. Harmonizing and developing ways of working in my responsibility area for the cluster.
Staffing Manager for Finland. Main responsibilities were short term project staffing and building processes around workforce management, especially in the capacity planning area.
2021-2023 x Program Manager for Experis Academy 2020 x Talent Acquisition Specialist for Experis Academy 2019-2020 x Research Consultant 2020-2023: Started and grew new business unit from zero to +40 people organization. Planned talent acquisition strategy, created social & traditional media presence, built collaboration with academic institutions, managed and executed end to end recruitment process (sourcing, interviews, ability & personality tests, contract negotiations, onboarding) and implemented Nordic best practices to Finland. Additionally, managed external partners on led recruitment campaigns. Worked as a supervisor for +30 software developers and was responsible of the resource management and staffing for the unit. Nominated for ManpowerGroup Finland, employee of the month 12/2021. 🚩 2019-2020: Worked in a hybrid-role as a resourcing specialist for enterprise clients, focusing on staffing for PMO and information technology roles. Work was conducted under pressure and strict SLA's were followed. Partially, was part direct search team and helped clients to identify top-tier candidates for information technology roles from entry- to middle management roles.