Washington, District of Columbia, United States
Dermatopathology Coordinator at Georgetown Dermatology with over five years of experience in healthcare operations, client onboarding, and relationship management. Skilled in business-to-business (B2B) integration, medical coding, and database management systems, ensuring seamless communication and efficient service delivery. Actively streamlining logistics and billing processes to contribute to recurring revenue while fostering strong partnerships with physicians, administrators, and lab staff. Committed to delivering results-driven solutions that enhance operational efficiency and improve patient care outcomes.
• Serve as the main liaison for client onboarding, guiding new medical practices through the integration of pathology services. • Foster strong relationships with physicians, administrators, and lab staff to ensure efficient communication and seamless service delivery. • Coordinate logistics for patient specimen transport and ensured accurate pathology report generation using database management system (Filemaker Pro), resulting in a 20% improvement in turnaround time for lab processing. • Streamline monthly billing for 350–400 cases using FileMaker Pro and medical coding expertise, contributing to $110K in recurring revenue. • Leverage Filemaker Pro and medical coding knowledge to generate and distribute accurate pathology reports. • Collaborate cross-functionally with billing, lab, IT, and administrative teams to resolve issues and support client satisfaction. • Lead outreach and recruitment efforts to expand the client base.
• Supported high-volume patient care operations in both clinical and administrative functions. • Managed clinical data registry (DataDerm) to collect and report quality measures for Centers for Medicare and Medicaid Services Merit-based Incentive Payment Systems (CMS MIPS) compliance. • Interfaced with insurance providers to ensure coverage for diagnostics and prescriptions. • Educated patients on post-care procedures, enhancing treatment adherence and satisfaction.
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Secured and managed paid sponsorship contracts with major pet industry brands (e.g., Litter-Robot, Basepaws), negotiating rates and deliverables to ensure positive ROI for partners. 𝐀𝐮𝐝𝐢𝐞𝐧𝐜𝐞 𝐆𝐫𝐨𝐰𝐭𝐡: Scaled a niche digital community to 50,000+ followers and 175k monthly views through data-driven content strategies, demonstrating ability to build and maintain a territory. 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧: Maintained a 10% engagement rate (5x industry average) by fostering community relationships, a skill directly transferable to maintaining surgeon/hospital relationships. 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Utilized platform analytics to optimize posting schedules and content mix, directly correlating specific actions to follower growth and conversion metrics.
• Provided direct support to medical providers in a non-profit, patient-focused primary care office • Worked directly under supervision of physicians, nurse practitioners, and registered nurses to provide high-quality medical care to pediatric, adult, and geriatric patients. • Proactively performed triage duties by taking patient vital signs (blood pressure, pulse, body temperature, oxygen saturation, respiratory rate), documenting patient characteristics (height, weight), and interviewing patient to document chief complaint, medical history, and current medications. • Independently performed basic medical procedures and diagnostic testing to include EKG, spirometry, blood glucose testing, hemoglobin testing, venipuncture, urinalysis, drug screening, ear lavage, rapid strep test, dressing changes, and rapid influenza test. •Safely administered vaccines and antibiotic injections to pediatric and adult patients. Selected by the office to maintain inventory and safe storage of both state-issued and private stock vaccines. • Assisted medical providers with in-office dermatological (skin biopsy, skin tag removal, wart removal) and gynecological (IED removal and placement, endometrial biopsy, pap smear) procedures. • Interfaced directly with insurance companies to pre-certify and pre-authorize prescription drug coverage, durable medical equipment, and diagnostic imaging procedures (X-ray, CT, MRI, ultrasound). • Performed administrative functions including patient check-in and registration, medical records management, telephone services, and scheduling. • Performed vision and audio screening in pediatric patients for school and sports physicals. • Represented practice to pharmaceutical representatives at both in-office and out-of-office presentations. • Prepared examination rooms for patient visits and procedures, restocked supplies, and sterilized medical equipment using autoclave.
• Diligently shadowed surgeons performing orthopedic and gynecologic procedures • Observed patient-doctor interactions during pre-operative, anesthesia, and surgical phases • Maintained a sterile environment to support patient safety and surgical hygiene • Adhered to HIPAA guidelines to ensure patient confidentiality and data privacy
• Shadowed surgeons during gastrointestinal, pediatric, oral and maxillofacial, gynecological, and ENT procedures • Assisted nurses with surgical preparation, including patient sanitation, sedation, and transportation • Maintained clean, sterile, and supportive environments to optimize patient comfort and safety • Performed effectively in a high-volume, fast-paced, and deadline-driven clinical setting