Esplugues de Llobregat, Catalonia, Spain
I am native English now residing permanently in Barcelona. I have a broad range of IT knowledge in both national and international projects. Recent roles of mine have been very client oriented, both pre- and post-sales, I have done pre-sales demos and client visits, project documentation, post-project implementation and training, client follow-up meetings, HelpDesk and incident resolution, upgrades and new projects, and so on... I am used to working both from the office, from the customer site, or while travelling National and international travel is not a problem for me.
General IT support for office workers during the working day // IT infrastructure support for servers, PCs, switches, printers etc in the building so the package sorting process always runs without issues // IT support for the UPS App that clients use for batch label printing and shipping
I create flexible and fun tailor-made tours according to the visiting clients needs, may it be general sight-seeing, food and drink tours, nightlife tours, shopping, etc
Working onsite in Level 1 IT Support in the AtlasEdge Data Centre in Barcelona.
Deploying JAMF MDM for Apple devices company wide. Corporate projects. First-Line Support and HelpDesk. Onboarding and Offboarding of employees. Induction and Training sessions. IT purchasing, logistics, inventory control and asset management. Anything and everything IT related.
Infrastructure management: first-line end-user support for Barcelona/London/Paris; purchase and configuration of new equipment (Apple, Windows desktop and laptops, printers etc); user admin; Google Apps and other application administration; general cabling and network admin; software and licensing management, interface with 3rd party suppliers (h/w, s/w, mobiles, printers, accessories, cabling, etc); switchboard and phone system admin; anything and everything IT related ...