Zurich, Zurich, Switzerland
· Team Lead IT Service & Support / Team of 5 employees · Deputy to the Head of IT for operational and strategic IT topics · Coordination and prioritization of support requests in 1st and 2nd level support · Planning and implementation of IT infrastructure and digitalization projects · Administration and continuous development of the Microsoft 365 and Azure environment · Monitoring and optimization of IT security standards · Analysis and optimization of existing IT service processes
· Responsibility for a hybrid Microsoft infrastructure with Azure and Microsoft 365 · Operation and continuous development of the server and cloud environment · 1st and 2nd level support as well as incident management · Client management, software packaging, and MDM · Implementation and optimization of modern workplace services · Exchange Server administration
· Administration of Windows Servers, Azure, and Microsoft 365 · Responsibility for the entire IT infrastructure · 1st and 2nd level support as well as incident management · Client management, software packaging, and MDM · Optimization of IT security and backup solutions
· Support of the shop IT infrastructure · Customer consulting and sales · Cash register and inventory management