New York City Metropolitan Area
Key Responsibilities at Long Island National Cemetery: - Manage and process burial applications, ensuring veterans and their families meet eligibility criteria. - Maintain accurate records of interments, burial requests, and memorial services. - Prepare, track, and manage documentation related to burial scheduling, grave assignments, and headstone requests. - Utilize VA databases and systems to update veteran burial records and maintain confidentiality. - Serve as the point of contact for veterans' families regarding burial services, benefits, and cemetery policies. - Provide compassionate support and clear communication to families during the burial planning process. - Assist families with paperwork and understanding the benefits and services available for interment. - Coordinate with funeral homes and veteran service organizations to ensure smooth and respectful services. - Work closely with cemetery staff to schedule and coordinate burial services, ensuring all ceremonies meet VA standards. - Assist in managing cemetery operations by coordinating with groundskeepers, honor guards, and other personnel. - Prepare burial service schedules and communicate with families, ensuring all logistical aspects are addressed. - Provide support for special cemetery programs and events, such as Memorial Day, Veterans Day, and Wreaths Across America. - Assist in cemetery outreach efforts, promoting awareness of VA burial benefits and services. - Ensure compliance with federal regulations and VA policies regarding cemetery operations and veteran interments. - Manage records of deceased veterans, including burial plot locations and headstone inscriptions. - Ensure that all cemetery records are kept up to date and are easily accessible for future inquiries. - Support the process of historical preservation and the maintenance of veteran memorials.
Eligibility: - Review and process veterans' 1010EZ & 1010EZR enrollment applications for VA healthcare services. - Assess veterans' eligibility based on military service history, financial criteria, and VA guidelines. - Provide detailed information to veterans and their families about available healthcare benefits and services. - Maintain and update eligibility records in compliance with VA regulations. - Coordinate with other VA departments to ensure eligible veterans receive the appropriate care and benefits. - Assist veterans in completing applications, resolving eligibility issues, and explaining qualification requirements. - Utilize VA systems (e.g., VistA, CPRS) for managing and tracking eligibility requests and status. Decedent Affairs: - Serve as the liaison between the VA and the families of deceased veterans. - Assist families with processing paperwork for death certificates, funeral arrangements, and burial benefits. - Provide support and guidance to families in understanding VA death benefits and options, including financial assistance. - Manage records and documentation related to decedent affairs, ensuring accuracy and confidentiality. Central Intake: - Oversee the intake process for veterans seeking services at the Northport VA Medical Center. - Collect, review, and submit necessary documentation for veteran admissions and care. - Act as the central point of contact for veterans entering the healthcare system, ensuring they are directed to the appropriate services. - Coordinate with healthcare providers, administrative staff, and veterans to schedule appointments and facilitate services. - Maintain and update intake records in the VA systems, ensuring the smooth processing of veteran cases. - Answer inquiries from veterans and families regarding the intake process, eligibility for care, and next steps in receiving services.
Responsible for performing general office administration tasks (word processing, photocopying, faxing, and mailing) and assisting the local site investigator (LSI) regarding travel, budget and purchasing/ordering of supplies for the site. Resolves patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures. Explain Million Veteran Program (MVP) to potential program partners and obtain informed consent, ensuring that all aspects of the consent process are completed. Ensure collection and shipment of blood specimens occurs per program protocol.
Coordinates and assists all residents and family members with admission agreements and ensures proper completion, signing and distribution of paperwork. Maintains a positive and professional relationship with all vendors, merchants, and residents. SigmaCare (Electronic Medical Record) to document records.
Responsible for maintaining equipment, carts and closets daily. Clean and service patient rooms, offices, lavatories, conference rooms, lounges, exam rooms, on-call rooms, clean and dirty utility rooms, showers daily. Trash removal, vacuuming carpets, dry mop and wet mop floors, high and low dusting of furniture, walls, ledges and fixtures. Refill all paper towel, toilet paper, seat cover and soap dispensers daily Notify supervisor immediately of injuries (accidents), safety issues or serious personnel situation. Responsible for cleaning, disinfecting of patient rooms upon discharge, as well as, cycle cleaning of isolation rooms as per department and infection control standards. Clean Operating rooms between cases, terminally clean OR rooms at the end of the day.
Responsible for maintaining equipment, carts and closets daily. Clean and service patient rooms, offices, lavatories, conference rooms, lounges, exam rooms, on-call rooms, clean and dirty utility rooms, showers daily. Trash removal, vacuuming carpets, dry mop and wet mop floors, high and low dusting of furniture, walls, ledges and fixtures. Refill all paper towel, toilet paper, seat cover and soap dispensers daily Notify supervisor immediately of injuries (accidents), safety issues or serious personnel situation. Responsible for cleaning, disinfecting of patient rooms upon discharge, as well as, cycle cleaning of isolation rooms as per department and infection control standards. Clean Operating rooms between cases, terminally clean OR rooms at the end of the day.