Greater Barcelona Metropolitan Area
- Reception of incoming calls. - Quick adaptation to different interlocutors and situations. - Identification and understanding of customer needs. - Tailored commercial proposals and upselling (Energy/Telephony/Insurance contracts). - Handling objections / proactive approach. - Subscription entry and sales follow-up.
World tour across Oceania and Southeast Asia.
Recruitment: - Client needs definition. - Drafting job offers and posting them on various job boards. - Sourcing (internal database, job boards...). - Preselection of candidates by phone and conducting face-to-face/video interviews(15 to 20 interviews weekly). - Monitoring the missions of engineers on assignment. Sales: - Developing a portfolio of clients, inactive clients, and prospects. - Telephone prospecting. - Client portfolio retention (client/prospect meetings). - Negotiating service rates until the commercial proposal is signed.