Brooklyn, New York, United States
I am an experienced leader, that is solution oriented, accomplished, innovative, and performance-driven, with the ability to drive bottom dollar sales. Demonstrated with a precise attention to detail, an unyielding work ethic, and exceptional team building skills through communication. I am a results driven, accomplished manager with global flagship experience and extensive knowledge of front and back of house operations. As a highly experienced customer service oriented manager, I am able to service high volumes of clients in a fast-paced environment while maintaining a laser focus on the highest standard of service and engagement. Over arching I am a strategist with clear and effective communication skills as well as an active listener with excellent written and verbal skills. Recognized for a track record of proven results in managing and meeting fiscal objectives as well as employee relations. • Efficient in prioritizing, organizing tasks, increasing productivity, while obtaining maximum results from limited resources. Empowered with decisive judgment, critical thinking, delegation skills, and the ability to multitask effectively and collaboratively in a highly charged and fast paced environment. • Core values demonstrate a high capability in building excellent rapport with diverse individuals while maintaining the highest level of professionalism. • Proven consistency track record with regards to completing projects within established timeline that greatly impacted bottom-line results. • Exceptional ability to facilitate and demonstrate teamwork, manage conflict resolution effectively, while teaching, training, developing and most importantly following up. • A seasoned professional with the innate capability of adjusting rapidly to new and challenging situations as well as working well under pressure to meet time-sensitive deadlines