New York City Metropolitan Area
A seasoned Healthcare Leader with a wealth of experience spanning both realms, adept at navigating the complexities of the healthcare landscape while driving impactful projects to fruition. With a solid foundation in project management principles and a deep understanding of healthcare operations, I excel in leading multidisciplinary teams towards the achievement of strategic goals and objectives. My journey in healthcare administration has equipped me with a comprehensive skill set, from overseeing operational workflows and optimizing resource allocation to ensuring compliance with regulatory standards and fostering a culture of continuous improvement. I have a proven track record of spearheading initiatives that enhance patient care delivery, streamline administrative processes, and drive organizational growth. In addition to my proficiency in project management methodologies, I bring a passion for innovation and a commitment to leveraging technology to drive positive change in healthcare. I thrive in collaborative environments, where I can engage stakeholders, build consensus, and inspire teams to achieve collective success.
▪ Conducted health assessments and screenings for students to ensure early detection of health issues and timely intervention. ▪ Collaborated closely with the Health Officer to coordinate care for children from kindergarten to 5th grade, ensuring optimal health management and support for each student. ▪ Coordinate and oversee care for students with chronic health conditions, ensuring appropriate interventions, referrals, and follow-ups to support academic success and well-being
▪ Deliver patient care by applying the tenets of Relationship Centered Care, utilizing nursing processes based on theory, research, evidence-based practice, and organizational nursing standards, resulting in a 20% improvement in patient satisfaction scores and a 15% increase in adherence to care plans. ▪ Collaborate with the interdisciplinary healthcare team to develop, implement, and evaluate individualized care plans for 50+ patients per week, improving patient care coordination and outcomes. ▪ Prioritize all aspects of patient care, including teaching, rounding, coaching, and post-hospital care planning, delegating tasks as appropriate, thereby increasing efficiency by 25% and patient education effectiveness, as reflected in an increase in patient comprehension scores. ▪ Communicate effectively and professionally with patients, families, and all members of the interdisciplinary patient care team, fostering a collaborative environment and enhancing patient care experiences, contributing to a 15% increase in positive patient feedback.
• Orchestrated the weekly care of 200 patients at Bellevue Hospital's outpatient department, ensuring efficient healthcare delivery and achieving 95% patient satisfaction rate. • Managed outpatient clinical operations, providing unwavering support to a diverse patient population and ensuring seamless service delivery. • Implemented a streamlined pre-operative education interview process, slashing average interview time by 10 minutes per patient and boosting operational efficiency by 15%. • Spearheaded a dynamic team of 12 PCAs and nurses, fostering daily operational excellence and driving a notable 20% increase in employee productivity. • Collaborated with stakeholders to navigate and resolve project-related challenges, maintaining control and steering projects towards successful outcomes. • Demonstrated expertise as an EMR Super User, optimizing workflow, ensuring meticulous documentation, and upholding the highest standards of patient care through advanced proficiency in electronic medical record systems.
• Led cross-functional collaboration efforts to develop and implement innovative policies and procedures, resulting in 30% improvement in the effectiveness of patient care services. • Oversaw the creation and upkeep of a patient information database, resulting in 97% reduction in data inaccuracies. • Conducted thorough and meticulous physical examinations, ensuring precise recording of patient data in medical records to guarantee accuracy and completeness. • Coordinated and managed a caseload of 50+ patients, ensuring timely delivery of medication and treatments with a 98% adherence rate. • Conducted inclusive physical examinations and meticulously recorded patient information with complete accuracy and precision in medical records.