Burnaby, British Columbia, Canada
Accomplished Security Manager who took a chance on an exciting career change. I am doing what I love and am most passionate about....being a Chef.
Providing gourmet and high end catering to the TV and Movie industry. http://tvdinnerscatering.ca/
Portfolios: Richmond Hospital & Richmond and Vancouver Community Clinics (January 2010-Present) St. Paul’s Hospital, Mt. St Joseph, Holy Family Hospital, UBC Hospital, Burnaby Centre for Mental Health and Addictions (Prior to 2010) • Risk Assessment/Contingency Planning Audit and complete site Risk Assessments Create and update WCB Risk Assessments • Budgeting Monthly Overtime analysis Monthly margin analysis • RFP - Wrote RFP's for new contracts • Write emergency planning procedures in relation to various contingency plans • Training and Development New Employee Orientation Monthly Fire Drills Monthly Fire Education/In-service Non-Violent Physical Crisis Intervention Instructor Emergency Evacuation • Lead monthly Peer Meetings, Site Supervisor Meetings and Weekly Management meetings • Recruitment and Selection • Quality Control Report - Focuses on response related issues • Quality Control Statistics - Security time usage, i.e., patrols, static groundings (desk/camera review) • Liaise with Media Relations • Complete payroll and scheduling for officers
• Customer Service • Responsible for the organization and control of our mobile department. • Scheduling • Payroll entry • Dispatch of drivers to various alarms, to assist officers on sites with trespassers or vagrants • Write daily reports • Assign duties and follow up to ensure completion • Liaise with police and other emergency services • Work with managers to ensure staff met the requirements of the customers’ facilities. Working under the direction of the Operation Manager, I was part of a team which oversaw the day to day organization and management of our entire guard force. Within the operations department, we were responsible for ensuring that client’s needs were met, correctly and promptly. Whether it was dealing with a customer complaint or cold-calling staff to cover a shift, our focus was the customers’ needs.
Overseeing multiple retail locations throughout the GVRD. Hiring, training new employees; P&L Finances; Ordering; Acct Reconciliation.