Jonathan Appleby

Senior IT Support Specialist

Bacup, England, United Kingdom

About

I am an accomplished IT Manager with extensive experience leading IT operations, service delivery, and technical teams within global organisations. Skilled in developing IT strategies, managing end-to-end projects, and driving continuous improvement, I bring a strong focus on leadership, operational excellence, and aligning IT with business objectives. Throughout my career at Oliver James and Red Bull Technology, I have built and led high-performing teams, managed complex technical environments, and delivered scalable solutions that enhance business performance. I am committed to empowering teams, fostering innovation, and delivering IT services to the highest standards. Key Skills • IT Team Leadership & Development • IT Strategy & Service Delivery • Supplier & Contract Management • Systems Administration (AD, Azure, O365) • Project Management (Migrations, Office Moves, System Upgrades, Garage Setups) • IT Asset and Procurement Management • Process Improvement & Automation • Budgeting, KPI Management, and Reporting • Technical Support (1st - 3rd Line across Global Sites) • Stakeholder Engagement & Communication

Experience

  • Senior IT Support Specialist at Cloud Imperium Games
    Jun 2025 - Present · 1 yr 1 mo

  • Senior Event IT Engineer at Red Bull Racing & Red Bull Technology
    Oct 2022 - Jun 2025 · 2 yrs 9 mos

  • Oliver James (Full-time · 4 yrs 2 mos)
    • IT Project Manager
      Sep 2022 - Oct 2022 · 2 mos

    • IT Support Manager
      Dec 2019 - Sep 2022 · 2 yrs 10 mos

    • IT Support Team Lead
      Jan 2019 - Dec 2019 · 1 yr

  • IT Support Analyst at Avecto
    Jul 2016 - Sep 2018 · 2 yrs 3 mos

  • Venue Staff at Staffordshire University Students' Union
    Sep 2015 - May 2016 · 9 mos

    Bar Team Leader