Kelkheim, Hesse, Germany
Business Sales Analyst - Team Lifestyle
• As of April 2020 became a part of the newly created Sales Analytics department • Preparation of monthly statistics • Detailed analysis of developments and trends • Evaluation of new strategies to steer and increase revenue in cooperation with other department heads • Creation and refining of tools for revenue monitoring and CRM data • Calculation and extrapolation of contracts with airline partners • Monitoring and analysing of fares and fare restrictions
• March 2016 promotion to Business Analysis Manager with direct reporting to Head of Distribution • Preparation of monthly statistics • Detailed analysis of developments and trends • Evaluation of new strategies to steer and increase revenue in cooperation with other department heads • Creation and refining of tools for revenue monitoring and CRM data • Categorization of approx. 95.000 IATA agency partners into business types and agency affiliations worldwide in cooperation with the sales teams • Development, Monitoring and Actualization of agency affiliations worldwide in cooperation with the outside sales team • Initialization of yearly mailing campaigns for IATA Travel Agency Partners with € 0 turnover as of 2016 with an outcome of up to € 900.000 additional revenue per year • Conduct training sessions for Sales Directors for the revenue monitoring systems Qlikview as well as Tableau • Monitoring, developing and refining reports in revenue monitoring system as per the needs of the sales colleagues as well as set up the parameters for new revenue monitoring system Tableau for the distribution department • Initializing and leading the preparations for department presentations for Commercial Management • Direct reporting to Head of Distribution
• Manager Sales Analytics as part of Sales Support Management • Analysis of all sales related revenue data as well as the CRM • Optimization and consolidation of sales data for different sales channels • Data support for the sales team • Preparation of analysis for corporate management presentations • Restructuring and optimization of the Ticket Printer Partner Product to streamline processes and increase turnover on Hahn Air documents in this segment