Cebu, Central Visayas, Philippines
I'm a Virtual Assistant focused on Administrative Support, Customer Service & Social Media Management. I enjoyed helping people and businesses, solve their day to day tasks so they can focus more on what's important. I had hands-on experience in the ff: - More than 5 years combined experience in Customer Service and Technical Support in multiple industries: eCommerce, AI Platform & Real Estate Software Company. - Resolved 25+ tickets daily using Intercom or Salesforce. - Email, File & Calendar Management expert. - Graphic Design via Canva, Content Creation & Scheduling. - Automation Workflows, Email Campaigns, & Lead Generation Skillsets. - CRM Tools expert. Tools Used: Intercom, Discord, Trello, Canva, Slack, Google Workspace, Excel, Sheets, Shopify, eBay, ChatGPT, Google Gemini, Copilot and CRM Tools like Salesforce & HubSpot. I'm reliable, a fast learner & can work independently with less supervision. I'm confident in my ability to adapt quickly and produce high-quality work. Let's connect and work together for success!
We are a real estate software company that assists Property Managing Companies and Individual Home owners with their applications, screening process, preparing leases and other documents.
Working with one of the biggest Telecommunication Company in the U.S (AT&T) was a great learning experience. As a customer service representative, my main responsibilities is to assist our valued customers with their services like phone upgrade, payments, and other technical issues on their phones and tablets.
I worked in an Online Streaming Company in the U.S (NETFLIX).