Jon Edmonds

AI & Digital Marketing Leader | CEO @ Ipiphany AI (Touchpoint Group) | GenAI/NLP, Marketing Automation, CX Analytics

Auckland, Auckland, New Zealand

About

As CEO of Touchpoint Group I work alongside a talented team focused on helping enterprise brands unlock the value hidden in their customer data - through Ipiphany, our AI-powered text analytics platform, and Touchpoint MX, our omnichannel marketing automation solution

Experience

  • IPIPHANY AI (17 yrs 5 mos)
    • Chief Executive Officer
      Aug 2025 - Present · 11 mos

    • General Manager - Digital
      Oct 2012 - Aug 2025 · 12 yrs 11 mos

      Touchpoint Group delivers Ipiphany (AI analytics) and Touchpoint MX (marketing automation) to enterprise clients across ANZ, APAC and the US.

    • Account Service Manager
      Sep 2011 - Oct 2012 · 1 yr 2 mos

  • Owner/Director at Brickgrip NZ & Aus
    Feb 2012 - Present · 14 yrs 5 mos

    Founded and managed product business from concept through to sales in international markets.

  • Owner/Director at Webresin Ltd
    Jul 2009 - Jun 2013 · 4 yrs

  • Digital Consultant at Touchpoint Group (NZ & AUS)
    2007 - Feb 2009 · 2 yrs 2 mos

  • Operations Manager at Network Visuals
    2001 - 2004 · 3 yrs