Greater Istanbul
With 14+ years in IT, I’m a Prince-2, AZ-900 & CSM certified Delivery Manager who blends delivery discipline with a product mindset. Having a cross-industry background (Accenture, Aviva, BP, IKEA, Deutsche Börse, Nord Anglia). I align multi-vendor teams to realistic roadmaps, keep stakeholders close, run grounded discovery, and use light-weight governance with visible RAID with a calm, servant-leader attitude. I partner closely with Product Owners, Development Team, Infrastructure, Compliance & Security to keep priorities honest and flow predictable. I track a small, useful set of signals: lead/cycle time, WIP, throughput; velocity variance & predictability; deployment frequency, p95 latency, MTTR; ticket burndown and budget burndown; having a view on UX metrics as well (NPS, user activation, task completion etc.).
• Delivered multi-vendor education technology initiatives across 100+ schools, coordinating Education Leads, Data, IT and vendor teams to roll out features to platforms such as Global Campus, Qridi (Metacognition LP) and the Education Dashboard • Translated business and programme needs into delivery plans, run due diligence, RFI-RFP stages; priorities and measurable outcomes, using Azure DevOps, Smartsheets and Jira • Managed end-to-end Docebo LMS and SAP SuccessFactors integration, improving data availability for reporting and AI-related platform capabilities, while supporting the Empower Us programme • Led agile ceremonies and cross-team coordination through stand-ups, reviews, retrospectives and scrum-of-scrums, improving dependency management and delivery predictability. • Supported hybrid governance through Design Authority, CAB and leadership reporting, balancing team delivery with structured decision-making and executive oversight • Maintained project controls including risk (RAID) logs, deployment planning, status reporting and issue escalation, working with Compliance, SecOps, Infra and other teams to support secure and compliant delivery • Managed Power BI reporting enhancement work for Product Leads, providing visibility of Global Campus Platform and Education Dashboard with keeping track of velocity, budget burndown in relation to delivery health
• Led end-to-end delivery of complex SaaS IT Service Management and IT Financial Management programmes using Jira and Confluence, coordinating cross-functional teams to deliver against agreed scope, timelines and business priorities. • Established release governance, sprint metrics and delivery dashboards, improving predictability, increasing senior stakeholder visibility and reducing defect leakage across global teams. • Owned delivery escalations, risks and dependencies across squads, architecture teams and clients, ensuring blockers were resolved quickly and priorities remained aligned. • Partnered with Deloitte and enterprise clients to facilitate discovery and design workshops, translating strategic goals into delivery roadmaps, prioritised backlogs and measurable outcomes. • Strengthened delivery maturity through Agile coaching, improved stakeholder communication and continuous improvement practices across teams.
• Managed a portfolio of five concurrent agile projects, using Azure DevOps dashboards to report progress, budget, and utilisation directly to the CEO. • Established sprint ceremonies, retrospectives, and backlog grooming routines, reducing cycle time by 12% and improving sprint throughput consistency. • Oversaw budget tracking and timesheet governance, keeping financial variance within tolerance and increasing transparency for senior leadership. • Mentored team leads and introduced internal Tech Talks and delivery health reviews, strengthening engineering collaboration and delivery standards. • Balanced hands-on project management with stakeholder reporting, maintaining visibility, budget, timelines and confidence across C-level and delivery teams DEUTSCHE BÖRSE (within Adesso) • Led stock exchange platform transformation, conducting workflow analysis and user research to align products with compliance standards • Collaborated with cross-functional teams to deliver enhancements leading a team of UX designers, Business Analysts, Front-end and Back-end developers achieving a high standard delivery
- Requirements gathering and facilitation for the Re-branding of the Australian Red Cross working with Frond-end and Back-end Developers and Digital Marketing Teams - Delivering User Stories on the vendor side and Business Requirements documents chasing sign-offs from Senior Stakeholders and Directors - Leading daily scrums and key agile ceremonies (sprint planning, backlog refinement, sprint reviews, retrospectives), aligning the squad around clear goals, surfacing risks early and improving delivery flow - Administration and prioritisation of tickets on JIRA of Red Cross and the vendor, producing Drupal User Stories and chasing sign-offs from the Marketing and Media Teams to working with a vendor - Training squads on Jira roles, workflows and linking evidence/design files to tickets, improving traceability and reducing time spent chasing context and approvals.