Jon Bollenbach

Chief Information Officer at Tier 1 Utility Design

West Chester, Pennsylvania, United States

About

Seasoned IT executive with over 15 years of experience driving technology strategy, infrastructure modernization, and secure operations across multi-entity organizations. Proven track record of leading cross-functional teams, executing cost-saving technology initiatives, and aligning IT capabilities with evolving business needs. Adept in cybersecurity, systems architecture, data migration, and vendor management. Currently serving as Chief Information Officer for a design firm and its affiliates, overseeing IT for nearly 300 employees.

Experience

  • Tier 1 Utility Design, Inc. ()
    • Chief Information Officer
      Sep 2023 - Present · 2 yrs 11 mos

    • I.T. Manager
      Jun 2016 - Oct 2023 · 7 yrs 5 mos

      • Directed technical projects that continue to lower I.T. overhead • Supervised a team of an SSA and a Help desk Technician • Responsible for all I.T requirements totaling 150+ employees in four office locations across the Eastern United States • Negotiates and oversees all software and hardware purchases • Consistently involved with firewall intrusion prevention, web filtering, network reporting, and web monitoring • Oversee and maintain networking systems, system administration, server maintenance, VMware virtual enviroment, Security, and more • Researched and Implemented company wide document management systems, email migrations, server migrations, virtual machine cloning, and workflow adjustments

  • IT Support Technician at Substation Engineering Company
    Dec 2014 - Jun 2016 · 1 yr 7 mos

    • Responsibilities were mainly on-call support of hardware, software and system errors for onsite office and 5 off site offices • Trained new employees on how to use the companies I.T systems such as FortiClient VPN, Microsoft office suite, Bentley ProjectWise, and more • Built Computers for 3D design use

  • Wi-Fi Engineer Intern at Signal Source Technology
    Mar 2014 - Aug 2014 · 6 mos

    • Assignments were to install large scale Wi-Fi networks at large events • Tasks included installing access points, setup switches to communicate between access points, and monitor signal strength during event

  • Help Desk Tech at Frontline Technologies
    Sep 2011 - May 2014 · 2 yrs 9 mos

    • Responsibilities included phone system reboots, computer hardware replacements, software troubleshooting • Maintained Ticket logs and hardware inventory