Geelong, Victoria, Australia
Currently the Senior Technical Sales Engineer - SOTI. Senior Technical Sales Engineer at SOTI, bringing a strong blend of technical depth and real-world operational insight to every engagement. With over 15 years of experience as a Senior Systems Engineer, I have developed deep expertise in designing, implementing, and supporting complex IT environments. Prior to joining SOTI, I served as Workplace Technology Team Lead at a major Retailer, where he played a key role in driving technology initiatives across both retail and distribution Centre environments. My hands on experience in large-scale retail operations gives me a practical understanding of the challenges businesses face on the ground, from store systems to supply chain logistics. I enjoy translating complex technical concepts into clear business value, helping organisations align technology with operational outcomes. My background uniquely positions myself to support customers navigating digital transformation, particularly in retail, logistics, healthcare, and aged care industries.
• Apple Senior Systems Engineer / Basic Windows Support • Software Support for OSX, OSX Server & SOE Creation, Full Adobe Suite Support: Adobe CC, Adobe CS6 and Package Creation • Casper: Admin OSX, Casper Composer, JSS MySQL Support, Casper Imaging • Mobile Iron: Core Server Support, Sentry x 4 Server Support with HA • Mobile Iron: iOS Security, iOS Profiling & iOS App Tunnels • VOIP Phone Deployment • Basic Network Support • End User Computing / Executive Support • SOTI Mobicontrol
• Apple technical Support Role for 5 Major Companies based in Australia and Overseas • Project Management for Mac Hardware and SOE Deployments • Software Support for OSX, OSX Server & SOE Creation • Casper: Admin OSX, Casper Composer, JSS MySQL Support, Casper Imaging • Extensis Font Server Support • Full Adobe Suite Support: Adobe CC, Adobe CS6 and Package Creation • Kerio Mail and Kerio Connect • Microsoft Office Support
Jollymac Services • Owner & Director • Obtaining and Supporting more than 20 Major Advertising Agencies in Victoria • Server Support: Xserve, Mac Pro Servers, Pro Avia Raid Systems, Promise Raid Systems • Mail Servers • End User Support