Metro Cebu
Logistics & Operations Specialist with 5+ years of experience supporting logistics companies, retailers and small business owners around the US and Australia. I specialize in track & trace, shipment coordination, order validation, and operational support, ensuring shipments move smoothly from origin to delivery while maintaining accuracy and clear communication. Strong experience working with: Freight tracking & issue resolution Logistics coordination & delivery scheduling Shopify order validation & bank transfers Financial reconciliation (Xero) Task & workflow management (Monday.com) Remote support for US-based teams Detail-oriented, reliable, and proactive. I work well independently, take ownership of tasks, and help teams reduce delays and operational errors. Open to remote roles in: Logistics Operations | Freight Coordination | Supply Chain Support | Operations Specialist Open to connecting with recruiters and growing teams.
Founded and manage CebuWorks Virtual Solutions, a remote support and outsourcing agency providing virtual assistance, operations support, administrative services, and client management solutions for businesses worldwide. Lead client acquisition, project coordination, workflow management, and service delivery while overseeing a growing network of remote professionals. Work closely with clients to understand operational needs, streamline processes, and ensure high-quality support across multiple business functions. Specialize in building efficient remote workflows, managing outsourced teams, and delivering dependable business support solutions that help companies scale effectively.
· Prepare detailed production briefs, specifications, and order requirements for jewelry suppliers and manufacturers · Coordinate with the sales team regarding custom jewelry designs, client requests, and production updates · Review and verify CAD files for accuracy before submission through Prola for design adjustments and production processing · Monitor and manage production timelines to ensure orders are completed within target schedules · Track shipments, deliveries, and production progress while providing regular status updates to internal teams · Communicate with suppliers and production partners regarding revisions, approvals, and order concerns · Maintain accurate records of custom orders, production details, timelines, and shipment information · Assist in resolving production issues, design discrepancies, and workflow delays efficiently · Support overall jewelry production operations through strong organizational skills and attention to detail · Ensure all custom jewelry orders meet quality standards and customer expectations before fulfillment
Validate Shopify and Bank transfer orders using Xero and Monday.com Create Purchase Order and send to supplier Coordinate with Supplier with Stock checks and logistics Supervise daily operations involving Sales, Warranty Claim , Logistics and sending Order updates. Customer Service and Project Management