Singapore, Singapore
CAREER OBJECTIVE Seasoned Enterprise Transformation Leader with 20+ years in complex technology delivery seeks to leverage expertise in scaling solutions for enterprise architecture, business process innovation, and system integration. Proven ability to drive large-scale digital transformation (including AI/ML, Low-Code/No-Code, and DevSecOps) in regulated sectors like Banking and Telecom. Committed to leading agile GenAI initiatives that enhance service quality, mitigate risks, and deliver competitive advantage through ethical AI adoption." Specialties: •Domain knowledge in Core Banking, Finance, Insurance, Healthcare & Telco Regulatory Compliance •Have exposure and played in multiple roles in Pre-sales Solutions Architect, Business Consultant & Project Manager, Profile •Good Business Acumen, Communication and Inter-Personal skills • Experienced Solutions Architect and Technical Consultant •Good Team Leadership, Organisational and Resource Management skills •Knowledge in Banking & Financial Services industry, FinTech & RegTech Project Management Proficient in the following domains- • Logistics (Customs Clearance Domain, Collections, Billing and Invoicing) • Banking & Capital markets (Wealth management, Retail Banking) • Telecom Domain (OSS & BSS, Revenue Assurance and Fraud management Systems)
* Indefatigably project managed, product owned and relentlessly scrum mastered an extremely demanding yet fast-paced service delivery of an insurance squad in the critical milestone of a mobile-first super app featured implementation launch for the firm's very first high net worth premium FSI client's regional digital transformation project across 10 markets throughout Asia less than two months of joining; * Subsequently took full ownership by proactively spearheading a newly spinned-off 24x7 post production L2 & L3 backend support teams for the intensive engagement and insurance API & Data squads' of over 60 people on MVP agile apps development, post go-live support deliveries from onsite and offshore development centre in Vietnam & India. * Instrumentally managed partnership legal due diligence for bid dealing of the RFP/RFI/RFQ tender communication on the regulatory governance of a defence digital factory framework agreement pursuit & cybersecurity policies compliance from multiple external partners and vendors across Finance & Audit, Payment Service Hub gateway, HRMS, DTMO. * Tenaciously using Scaled agile approach to swiftly salvage a HCM project by vigorously managing the legal due diligence of DPA governance and Cybersecurity regulatory compliance for a newly emerging cloud HRMS Technology SaaS vendor partnership evaluation, selection and initiation process to cater for firm's next-gen end-to-end HCM implementation and integration needs across the entire employee life cycle including Employee core, Talent management, Workforce management, onboarding, core transactions (Leaves, Directory), Payroll, Compensation management , Claims and Expenses, Employee Engagement, Performance Management, Rewards & Recognition and People Analytics.
Effectively project managed & continuously scrum mastered one of Singapore's key Critical Information Infrastructure CII on the financial services insurance and banking industry FSI in strategic program collaboration between NCS and key partners for joint development and critical project milestones planning of digital transformation and Next-Gen technology development of central bank real-time Electronic Payment and Securities Settlement Platform that is secure, resilient and robust by design to allow interoperability with current and future payment systems and facilitate high value inter-bank fund transfers. This will enhance the way central banks deliver monetary policies and critical market infrastructure to support financial stability, benefitting banks and new participants in the payment ecosystem. Managing the resources of full stack development and implementation of the nation''s central bank, MAS core infrastructure and contingency systems of high value inter-bank fund transfers systems integration enabling interoperability with current BAU and future MEPS+ Contingency SWIFT Real Time Gross Settlement CMA Payment gateway RTGS systems rollout deployment. Managing key deliverables and milestones on scope , timeline and resources along with the challenging demand from internal and external stakeholders management. DBS Application managed services, Resource Augmentation for IBG UOB Digital Security Tokenization, Credit Origination, Regulatory Data Transformation
Responsible for CBG C2E Branch Self-Service Banking - Leading BAU technology & operations on the CNY ATM pop-up project deployment planning, Managed 24x7 production support in partnership with GRG for the bank's pioneer state-of-the-art VTM software and hardware systems implementation rollout to ensure cyber security compliance & seamless DevOps applications infrastructure for DRP/BCP resiliency. Effectively managed close collaboration between key external vendors DN, NCR, GRG and all other 3rd party vendors, partners, suppliers as well as stakeholders to measure and maintain high level of Service Level agreement compliances as per the bank's requirements , continuously deep dive and query root causes and recommend solutions to proactively resolve issues, Instrumentally perform data analytics on machine faults (Fiserv system) and innovatively identify actionable insights to improve machine uptime for ATM monitoring, POSB/DBS branches NCR Cheque deposit image processing systems 24x7 Production Maintenance Support, ABSP offloading PCF CloudNative event-driven MicroServices API EKS AI/ML MOT LCS - KYC/CDD/AML/CFT/WLM FCC/Suspicious Transaction, Transaction Monitoring/Surveillance, Name Screening, NS Uplift NS Cruise RedBull React Angular Springboot MariaDB C2E ADA - CoreBanking WBSP offloading to Confluent Kafka & Redhat OpenShift
Responsible for the end-to-end engagement from inception to closure ensuring projects are completed on-time, quality and within budget on client expectations Working with the Technical Lead drive scoping, planning, cost estimating, software development approach, statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks, and the translation of the client’s business requirements into specific deliverables Be responsible for the project delivery including manage the budget/cost (P&L); the day-to-day relationship with all stakeholders including clients; resolve project delivery issues; gain client acceptance and milestone payments; predict and mitigate key risks