Johnpaul Coyle

Team Leader at first source/sky

Belfast Metropolitan Area

About

Experience

  • Customer Service Team Lead at Firstsource
    Nov 2006 - Oct 2023 ยท 17 yrs

    Professional Summary I have over 15 years people leadership experience within the contact centre industry. I would classify myself as very people orientated with high performance standards, I put my people first. Supporting and developing them to be valued members of my team has proven results in both retention and performance overall. I have expertise in leadership, quality assurance, performance management and regulatory compliance. I am a looking for a new long-term role that will allow me to bring my experience and skillset into a new business and explore my own self development.