Oslo, Oslo, Norway
Leader with a people-first approach and a pragmatic attitude. I focus on achieving goals, driving business change, and building strong, high-performing teams. My career has focused on leveraging Information Technology and structured processes as a foundation for the success of businesses and people. I’m motivated by environments where services are critical, complexity is high, and cross-functional cooperation is essential. I combine strategic thinking with the ability to translate goals into direction, culture and sustainable ways of working. With a background in service management, change, and continuous improvement, I thrive in roles where leadership, structure and human dynamics meet.
Leading a global practice responsible for delivering the right resources with the right skills in the right locations to support customer success across multiple regions. Accountable for business performance and operational execution, managing distributed teams across APAC, CE, Nordics, UK/Ireland and North America. Working closely with senior leaders to align resources, improve processes, and contribute to strategic goals. Focused on team development, operational efficiency, and ensuring high-quality delivery in an international environment.
May 2023-: Responsible for leading six six distributed teams (around 60 FTE) across Europe and North America, supported by a team of Managing Consultants (team leads). Team members spread over Norway, Sweden, Denmark, Portugal, Spain, UK/Ireland and North America, covering the PSO vertical or HR/Payroll. Aug 2022-April 2023: Direct Practice Manager of ERP consultants in Norway and Denmark, around 30 FTE. As Consultancy Manager ensuring delivery of customer projects through close collaboration within Customer Success teams, Sales and Product Management. Focus areas included capacity planning, recruitment, onboarding, competence development, performance management and support. Drove process improvements, cross-functional coordination and supported strategic initiatives within Professional Services.
Delivered professional services as a Solution Architect and team lead supporting business-critical ERP system implementations. Responsible for guiding customers and implementation teams through process design and best practice, configuration, testing and deployment activities. Competence team lead for R2R/PLC/P2P/B2C in Nordic West.
Internal PM for process improvements in the Finance area. Successfully implemented an electronic process for the incoming invoice workflow, improving efficiency, internal control and eliminated paper distribution.
Monthly Internal and External reporting to local cost centers in Norway and global swiss head office.
* Responsible for setting up a function for credit collection and control, team leader for up to 4 FTE. * Implemented a tool for Collection Software integrated with Unit4 ERP. * Significantly reduced outstanding credit (DSO) and loss on receivables.