Sacramento, California, United States
-Investigated and clear obstructed Unemployment Insurance and Disability Insurance claims by examining, analyzing, and evaluating all available records pertinent to cases under investigation. - Reviewed and analyzed W2s, 1040s, paystubs and other wage proofs to ensure claimants wages are accurately reported to the department. -Assisted claimants and employees by advising them on status of wages or services and on pertinent policies, rules, and regulations under the California UI program. --Represented the Department at Wage and Benefit Hearings before the California Unemployment Insurance Appeals Board Administrative Law Judges -Monitored caseload in order to ensure timely turnaround. -Referred cases to the appropriate Area Audit Office.