Houston, Texas, United States
•Observes visitors and works of art and protects against vandalism and theft Interacts with visitors to give directions and enforce museum rules. •Performs other duties as assigned including posts for check room and door guard Completes written reports of accidents and incidents.
Monitored sales floor activity and CCTV to prevent theft and shrink. Maintained a visible security presence to deter shoplifting. Identified suspicious behavior and conducted apprehensions per policy. Partnered with store management and law enforcement. Completed accurate incident and apprehension reports. Supported store opening and closing procedures. Trained associates on loss prevention and safety practices. Delivered professional customer service while maintaining security standards.
•Monitored and maintained a safe and secure shopping environment for customers and employees Implement and enforce company policies and procedures related to loss prevention and shortage control •Conducted regular audits and physical checks to identify any potential risks or security breaches Utilize surveillance systems and other tools to identify and investigate any suspicious activities •Collaborated with store management to develop and implement strategies to reduce and prevent loss Train and educate store associates on loss prevention techniques and procedures •Responded to and resolved any incidents of theft or other security concerns in a timely and professional manner.
As a SpringISD substitute teacher I was responsible for developing curriculum, planning instruction, evaluating academic and behavior progress. •Assigned reasonable tasks and homework to students in accordance with the School/District lesson plans. Seek assistance from neighboring District/School teacher or building administrator if serious or disruptive student behavior problems occur. •Take all necessary and reasonable precautions to protect equipment, materials, and facilities. •Provide adequate supervision of students and classroom environment to assure health, welfare, and safety of all students.
•Provided daily technical support to clients and/or departmental staff members in assigned areas of human resources. •Researched, compiled, and analyzed data for various projects and reports. May make recommendations to supervisor on Human Resources issues. •Processed and/or explained forms to employees and applicants. •Provided support to hiring managers, candidates, organizational staff, and HR colleagues in one or more of the following areas: HR information systems (applicant tracking system, HRMS); candidate recruitment/screening; employment processing; compensation administration; training administration; employee relations; and/or equal opportunity. •Researched and answers routine to moderately complex questions or issues in compliance with UT-Houston’s policies. •Prepared procedures for assigned tasks. Performed other duties as assigned.
• Delivered excellent service and respond in a friendly, timely, and consultative manner. • Demonstrated proficiency and meet specific daily sales and service goals and metrics. Examples of required metrics and competencies include: customer satisfaction scores, revenue generated per call, upselling, cross-selling, first-call resolution, and good judgment. • Appropriately acknowledged service failures, handled escalated problems, and identified service recovery options to maintain customer loyalty. • Effectively used tools to respond to customer inquiries. • Showed a high-level of accountability and engagement by identifying areas of opportunity to improve the customer experience.