John O'Brien

TEDx Speaker 🎀 Coach πŸ’β€β™‚οΈ Author ✍ The Civility Psychologist. Working with organizations to eliminate everyday rudeness before it eliminates their best people. Avid motorcyclist 🏍️ Skier ⛷️ Runner πŸƒβ€β™‚οΈ Singer 🎢

Portland, Maine Metropolitan Area

About

Civility Isn’t Optional β€” It Is Your Competitive Advantage You know firsthand that stress, conflict, and constant demands can drain your energy and damage your culture. You also know that when civility is strong, your team communicates better, performs at a higher level, and creates a workplace people actually want to be part of. You deserve support that helps you manage stress, navigate tough conversations, and bring more calm and respect into your daily life at work and at home. Instead of just β€œgetting through” difficult moments, you can build skills that help you respond with clarity, confidence, and **civility. If you are ready to improve how people treat each other when things get tense, you will find tools and strategies you can immediately apply in Rudeness Rehab: Reclaiming Civility in the Workplace and Your Home Space (Indie Books, 2025). This book is designed to help you strengthen relationships, protect your well-being, and create environments where you and the people around you can thrive. When your job feels like a major source of stress, you should not have to figure it out alone. You and your team can build resilience, communicate more effectively, and work through conflict in ways that actually improve how your workplace functions and collaborates. If you lead a team, you can create a culture where people feel respected, supported, and able to do their best workβ€”no matter the industry: financial services, healthcare, technology, or beyond. Your investment in civility becomes a direct investment in performance, retention, and long-term success. Outside of work, you still need space to recharge. Whether that is time on a motorcycle, skis, or bike, or even learning a new language one phrase at a time, you benefit when your life includes moments that restore your energy and perspective. If you or your team could use a reset, a new way forward, or practical strategies for managing stress and conflict, please reach out today to learn how I can help. You and your team may benefit from a customized presentation or coaching/consulting to better understand what is happening and what can help you make a change. You can connect on LinkedIn and follow up at [email protected] to explore what a more civil, healthy, and productive future might look like for you and your organization.

Experience

  • Professional Speaker/Executive Coach at Activate Success
    2020 - Present Β· 6 yrs 6 mos

    As a professional speaker and executive coach, I work with clients to improve their stress resilience and achieve greater life balance. All of my work is provided both in person and virtually, depending upon client location and interests. I provide leadership assessments and leadership coaching to individuals and teams from managers to C-suite executives. Services are tailored to the needs of the client. I integrate assessments from Hogan Assessments and MRG (Management Research Group) whenever possible as I think that clients benefit from data/evidence-based feedback to guide them in self-improvement. I am most passionate now about helping individuals, teams and groups become more aware of the profoundly negative impact of incivility/rudeness in our society. People underestimate the harm that these behaviors are having on individuals' well-being and on companies' business outcomes. I enjoy coaching, training and speaking on these topics and the impact of "bad behaviors" in the workplace.

  • Owner, Mental Health Associates of Maine at Self-employed
    1998 - Present Β· 28 yrs 6 mos

    Private practice group consisting of a multidisciplinary team of psychologists/social workers/psychiatrists. I am one of two owners of the practice. I provide the following services: 1. Individual Counseling. I work with patients with a variety of Axis I disorders. Provide EMDR and DBT treatment. Cognitive-behavioral/Interpersonal process clinician. 2. Consulting. I consult to clinicians and organizations about interpersonal conflicts, substance abuse, trauma and general psychotherapy practice. 3. Teaching. I teach courses in psychology and addiction-related topics at the University of Maine at Augusta. 4. Training. I provide training to clinicians on a variety of topics related to EMDR, trauma, addictions and ethics.

  • Adjunct Faculty Member at University of Maine at Augusta
    Sep 2000 - Present Β· 25 yrs 10 mos

    I teach ITV (interactive television) and on-line classes. The following courses are the ones that I am teaching currently: 1. Introduction to Psychology 2. Models of Addiction 3. Addiction and the Family 4. Trauma and Addiction

  • Senior Consultant at DocExecutive
    Jan 2016 - Oct 2021 Β· 5 yrs 10 mos

    DocExecutive is a consulting group that provides support to healthcare executives, physician leaders, and individual physicians seeking healthy professional relationships and improved work environments. In this role, I provided a variety of services, including consultation, coaching and assessment.

  • Senior Consultant at Attorneys in Balance
    Aug 2014 - Oct 2021 Β· 7 yrs 3 mos

    I served as part of a multidisciplinary consulting group that works with both law firms and individual attorneys. We were productivity experts who focused on the culture, infrastructure and relationships that drove law firms. We identified areas for improvement and recommended strategies for increasing productivity, retaining lawyers, and improving morale.