Markham, Ontario, Canada
• Senior fraud, financial crime, risk and change management consultant, with strong expertise in advisory services, program management, reporting, compliance and managed services. CAMS-certified AML professional. • Excellent communications and change management skills, with successful experience in leading strategic initiatives to enhance customer experience, reduce risk and strengthen compliance; • Deep experience in personal and commercial banking, including contact centres, online & mobile channels and payments, as well as corporate banking and enterprise risk & compliance functions.
Manage a team of analysts conducting core investigations of AML transaction monitoring cases on behalf of a major Canadian bank. Promote team productivity while ensuring compliance with regulatory and client standards through quality control reviews, feedback and coaching.
Provided advisory services as fraud management subject matter expert to enhance anti-fraud capabilities and related business controls for a Canadian banking client.
Consulting services for fraud & financial crime risk mitigation and compliance. Fraud program gap assessments and advisory services to guide remediation initiatives for global and regional financial institutions. Project management for a major AML enhancement program for a leading global financial institution. Co-leader of a business service delivery team, supporting clients' AML compliance operations through a managed services approach.
Project and change management services to support development of enhancements to enterprise stress testing and scenario planning capabilities.
Provided advisory services to a leading Canadian financial services company to guide its efforts to incorporate fraud risk assessments into the operational risk management processes of its clients.