San Diego, California, United States
My name is John and I've spent the last 13 years as an executive in various tech industries. In my work I am passionate about my relationships, outcomes and intentional approach to software design. When I am not working on software, you can probably find me training for my next Ironman, ultramarathon, playing guitar or hanging with my hospice volunteer patients.
I oversee the full revenue cycle suite of products.
After my time at Epic, I spent 5 months travelling for fun and relocating to San Diego from Madison, Wisconsin.
• Managed internal cross-functional team of staff to facilitate design and implementation of core software functionality (R&D, QA, implementation, technical services etc.) • Managed a 10-person internal team from various roles, tenures etc. in addition to driving application success, employee satisfaction, growth and future visioning • Focus on healthcare revenue cycle industry and software, namely: Hospital Billing and Claims, Health Information Management, Post-Acute Billing • Drove internal team-wide oversight groups to ensure growth of less tenured-staff throughout course of implementations • Transferred internally on several occasions to assist with management/growth of teams with management shortages or newer product lines • Staffing lead, responsible for placement of all implementation team members into customer assignments within my assigned application team • Facilitated team culture and morale-building events, in addition to hosting an internal 800-person quarterly session on revenue cycle in healthcare
• Successfully led several multi-year health system implementations as a Revenue Cycle Lead, responsible for oversight of financial success and CFO/Revenue Cycle VP relationships • Served as a long-term account manager, working closely with CIOs to ensure strong customer engagement and satisfaction, adoption/sale of new product lines • Application/product expert on 20+ implementations across various applications and implementation models • Led customer-based IT team through validation, build, testing, training and go live of software while staying on time and on budget • Coordinated integrated needs across 40-person project teams to ensure success at the project-level (For example, planning for over-arching revenue cycle success)