Dammam, Eastern, Saudi Arabia
As a dedicated and results-driven professional, I bring a strong background in Customer Service and recruitment coupled with a passion for driving business growth. Over the past 3 years, I have worked in the BPO industry and spent 2 years in the Recruitment Industry, successfully leading cross-functional teams to deliver high-impact projects on time and within budget. My strengths in strategic planning, problem-solving, and effective communication have enabled me to consistently exceed goals and deliver exceptional results. I am excited to leverage my skills and expertise to take on new challenges and contribute to the success of innovative organizations. With my proven track record, I am confident in my ability to make a valuable contribution to any business.
• Managed front-of-house service and supervised waitstaff • Handled POS operations, cash reconciliation, and daily reports • Prepared, presented, and managed cake inventory and display • Delivered consistent customer service and upselling support • Maintained food safety and service quality standards
• Develop and implement sales strategies to drive revenue growth and achieve sales targets for AI software products and services. • Identify and prospect potential clients, including businesses and organizations in target industries, to generate leads and opportunities for sales. • Build and maintain strong relationships with clients, understanding their business needs and requirements to tailor solutions that align with their objectives. • Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of AI software solutions, effectively articulating technical concepts to non-technical audiences. • Negotiate contracts and pricing agreements with clients, ensuring favorable terms while maximizing profitability for the company. • Collaborate with internal teams, including marketing, product development, and customer support, to align sales efforts with company objectives and deliver exceptional customer experiences. • Stay informed about industry trends, market dynamics, and competitor activities, providing insights and recommendations to inform strategic decision-making. • Track and analyze sales performance metrics, preparing regular reports and forecasts to evaluate progress and identify areas for improvement. • Maintain a proactive approach to sales pipeline management, prioritizing opportunities and following up with leads to drive conversions and close deals.
• Source and identify top-tier candidates through various channels, including online platforms, networking, and referrals. • Conduct thorough screenings and interviews to assess candidates’ qualifications, skills, and cultural fit for specific roles. • Collaborate with hiring managers to understand their staffing needs and develop tailored recruitment strategies. •Manage the full recruitment cycle, from job posting and candidate sourcing to offer negotiation and onboarding. • Build and maintain strong relationships with candidates, ensuring a positive candidate experience throughout the hiring process. • Utilize applicant tracking systems and other recruitment software to streamline processes and maintain candidate records. • Stay updated on industry trends and best practices in recruitment and talent acquisition. • Provide regular updates and reports to stakeholders on recruitment metrics, including time-to-fill, cost-per-hire, and candidate quality. • Participate in employer branding initiatives to enhance the company’s reputation as an employer of choice. • Continuously seek opportunities to improve recruitment processes and enhance efficiency and effectiveness.
Sysgen RPO is one of the leading Recruitment Process Outsourcing providers in the Philippines. We provide offshore sourcing and offshore recruiting services from Makati, the Philippines’ premier business district. Sysgen RPO works directly with staffing organizations all over the world by providing offshore sourcing and offshore recruiting services. We currently support customers in the US, Australia, Singapore, and the UK that use Sysgen RPO for recruiting efficiency and cost efficiency. • Professionally trained and experienced in using the Boolean search string methodology in sourcing viable candidates using different job board and search engines such as CareerBuilder, Monster, Dice, LinkedIn, Indeed, etc. • Is responsible for direct sourcing and research by cold calling, networking, name generation, database mining, follow-up on referrals and sourcing of candidates’ region-wide, spanning multiple skill bases • Partners with Recruiting Team Manager, Recruiting Team Lead and recruiters to generate ideas, leverage resources and share information that facilitates an effective search process • Conducts initial phone screening of candidates for availability, interest level, visa status, salary range, relocation needs, and basic qualifications in respect to open and future requirements • Has a firm understanding of a wide variety of IT Skill sets, roles, job functions, and buzz words • Covers different tasks in the areas of active and passive sourcing which includes sourcing, screening, interviewing, evaluating candidates, even formatting resumes to meet client expectations • Attends client calls and meetings with the account executives to calibrate on IT requirements and to discuss achievements, challenges, and interview status • Fosters long-term relationships with candidates, clients and stakeholders, and MSP team, and maintains on-going relationships by providing solutions for all questions and problems • Researches new technologies