John Saldanha

About

Results-driven General Manager with 20+ years of experience in Hotels Operations, Retails,Hospitality and Facility management across Oman, India, UAE, Bahrain, and Qatar. Skilled in optimizing operations, driving profitability, and elevating guest satisfaction. Expertise in strategic planning, team leadership, and innovative Food & Beverage & promotions.

Experience

• General Manager at Al Hail Business SPC
  Oct 2025 - Present · 9 mos

• Senior Manager Hospitality & Operations at Cornerstone Properties Private Limited
  Sep 2023 - Aug 2025 · 2 yrs

• Operations Manager at Elior India
  Oct 2022 - Nov 2023 · 1 yr 2 mos

• Ramee Group (7 yrs 3 mos)
  • General Manager
    Feb 2017 - Nov 2023 · 6 yrs 10 mos

  • Food and Beverage Manager
    Sep 2016 - Jan 2017 · 5 mos

• Food and Beverage Manager at Maria Group of hotels Bahrain
  Oct 2014 - Sep 2016 · 2 yrs

  Monitors and takes corrective action as necessary to help ensure that budget goals are attained.  Ensure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.  Ensure that all safety, sanitation, energy management, preventative maintenance and other standards are consistently met.  Ensure staff is delivering exceptional customer service and maintain high food and service standards.  Ensure that all standard operating procedures for revenue and cost control are consistently utilized.  Help plan external and internal marketing and sales promotion activities.  Ensure that specials are understood by servers and are being promoted.  Ensure that state, federal and company regulations are consistently adhered to pertaining to alcoholic beverages and food safety.  Implement and monitor consistency of food and beverage policies and procedures.  Monitor purchase and receiving procedures for products and supplies to ensure proper quantity, quality and price for all purchases.  Greet guests and oversee actual service on a regular basis to ensure consistency of service.  Assist with the development of wine list and bottle/glass wine sales promotion programs.  Assist with staff recruitment, training and motivation.  Implement on-going professional staff development and training programs for food production.  Ensure correct handling procedures to minimize china and glassware breakage and food waste.  Respond to guests’ queries and complaints and advise the Food and Beverage Director of the corrective action taken.  Assist in planning and implementing of procedures for holiday events and banquet functions.  Responsible for the proper accounting and reconciliation of Point of Sale systems and revenues