JOHN PETRAS

About

Experienced and knowledgeable Information Technology professional seeking to contribute training and acquired skills within a technical support and/or help desk role. Work well independently or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing customer and end-user help desk support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.

Experience

• System Administrator - Helpdesk Support at IST College
  Jun 2017 - Nov 2017 · 6 mos

  (System Administrator - Helpdesk Support, Technical and Network Support Systems and Terminals.)

• Professional Freelancer at -
  Aug 2011 - May 2017 · 5 yrs 10 mos

  Working as a freelancer in repairs / upgrades of PC

• System Administrator Assistant, SAP SD User, Helpdesk Support at PHILIPS Hellas SA
  Nov 2004 - Jul 2011 · 6 yrs 9 mos

  (System Administrator Assistant, SAP SD User, Helpdesk Support, AS/400 System Operator, installation hardware, format and operating system installation, upgrades, diagnosis and repair of a damaged PC.)

• System Administrator - Helpdesk Support at MINOS/ΕΜΙ SA
  Jul 2002 - Aug 2004 · 2 yrs 2 mos

  (System Administrator - Helpdesk Support, Technical and Network Support Systems and Terminals.)

• AS/400 Programmer, System Administrator Assistant at Saracakis Group of Companies
  May 1992 - Jul 2002 · 10 yrs 3 mos

  (AS/400 Programmer, System Administrator Assistant, Technical, Network and Configuring Systems Support Network terminals, Retail and Logistic Warehouses Group.)