John Paul Jacutin

Senior Cargo Agent at Mannai Travel | General Sales Agent for Philippine Airlines, Akasa Air, Shenzhen Airlines and FlyDubai.

Doha, Qatar

About

Experienced International Shipping/Logistics with strong knowledge for both Export and Import process. Skilled as well in Airport operations, ground handling, cargo handling, and systemwise specifically for Cargo Wise, RX Live System for Singapore Airlines Cargo, PAL Cargo System, Croamis, and SkyChain system for Fly Dubai & Emirates Sky Cargo.

Experience

  • Senior Agent Cargo at Mannai Corporation QPSC
    May 2022 - Present · 4 yrs 2 mos

    General Sales Agent of Philippine Airlines, Fly Dubai, Akasa Air and Shenzhen Airlines. - Providing rates as per the given airline tariff. - Acceptance of Cargo (For Space Cargo L.L.C) - Booking and Cargo Reservation for Philippine Airlines,Fly Dubai, Akasa Air and Shenzhen Airlines. -Sending of Shipment updates -Monitoring of Shipments -Coordinating in regards with airline rates -Customer Service Relation -Sales Support -Customer Service

  • Senior Cargo Agent at Mannai Travel Qatar
    May 2022 - Present · 4 yrs 2 mos

    Cargo Booking, Sales Support, Customer Service, Export Documentations.

  • Customer Service Specialist at Yusen Logistics (Philippines), Inc.
    Jun 2021 - Apr 2022 · 11 mos

    Customer Service Specialist- Air Freight Forwarding (Export and Import) - Handles inquiries on Freight Forwarding - Answers emails and also phone inquiries of clients - Knowledgeable on Export Process - Experienced on Yunas System of Yusen (Cargo Wise) - Knowledgeable on Import Process - Monitoring the shipments upon arrival

  • Customer Service Cargo Agent- Reservations at Emirates
    Dec 2020 - Jun 2021 · 7 mos

    Reservations assigned for (EK) - Post flight capturing using Future SkyChain of Emirates Sky Cargo. - Answers emails and both mobile & telephone inquiries. - Booking of shipments for clients. - Monitoring flight status. - Updating clients regarding with their shipment.

  • Customer Service Cargo Agent- Operations at Singapore Airlines
    Apr 2019 - Dec 2020 · 1 yr 9 mos

    Export Operations assigned for SQ - General Cargo Acceptance & checking, Build-up, Checklist, Documentations & Manifestation, including Post Office Mails. - Preparing of NOTOC (NOTIFICATION-TO-CAPTAIN) for Special Cargoes, Live Animals & Dangerous Goods on board. Reservations assigned for (SQ) - Post flight updating using RX Live System (FHL, FWB, and FFM) in Manila, Cebu & Clark stations. - Tracking & monitoring using RX LIVE system, giving flight information for clients. - Sending pre-alerts & telexes on flight irregularities. Airline Import Representative assigned for (SQ) - Escorting all cargoes from ramp to cargo terminal. - Escorting the incoming cargoes from terminal to warehouse and checking & monitoring of cargo unloading & breakdown from ULD’s. Checking the ULD numbers and the total number of pieces based on onboard manifest. - (T/R) Terminal Releases - Tracing Irregularities & preparing (IHR) Inbound Handling Report every flight. - Checking of E-trade for Import Operations. SCM ( Supply Chain Management ) - Handles the inventory, locating and monitoring of the ULD's that were used in all flights of SQ for both export and import in cargo and in baggage.